Erika Day
El Paso,TX
Summary
Payroll operations professional with 5+ years of experience supporting payroll processing, funding validation, tax compliance, and issue resolution in high-volume environments. Experienced in resolving pay discrepancies, processing payroll adjustments, and ensuring timely and accurate employee compensation.
Overview
7
7
years of professional experience
Work History
Trust Operations Specialist III
Dayforce
01.2024 - 02.2026
- Resolved payroll issues to ensure accurate employee net pay in high-volume payroll environments.
- Processed payroll adjustments, including voids, reversals, and off-cycle corrections, to maintain payroll accuracy.
- Validated payroll transmissions and maintained audit-compliant documentation.
- Partnered with internal teams to proactively prevent payroll delays and discrepancies.
Funds Control Specialist II
ADP
El Paso, TX
10.2020 - 01.2024
- Investigated funding discrepancies, identifying root causes and mitigating financial exposure.
- Monitored payroll funding, ensuring timely employee pay distribution and compliance with regulations.
- Collaborated with banks, clients, and internal teams to promptly resolve payroll issues, enhancing stakeholder satisfaction.
IRS Support Representative
HGS
El Paso, TX
08.2019 - 10.2020
- Delivered tax-related support, ensuring adherence to IRS guidelines and enhancing client understanding.
- Safeguarded sensitive data while efficiently navigating multiple systems to maintain integrity.
- Collaborated with team members to improve service protocols.
Education
Some College (No Degree) - Accounting, Business, And Economics
El Paso Community College
El Paso, TXA.S. - General Studies
Columbus Technical College
Columbus, GASkills
- Payroll Processing
- Funding Reconciliation
- Multi-System Navigation
- Tax & Regulatory Compliance
- Payroll Adjustments
- Documentation Accuracy
- Audit & Compliance Checks
- Cross-Functional Collaboration
Accomplishments
- Improved payroll audit efficiency by consolidating procedures and documentation.
- Enhanced team workflow and collaboration through targeted initiatives.
- Supported scalable payroll operations impacting 100,000+ employees and clients.
Timeline
Trust Operations Specialist III
Dayforce
01.2024 - 02.2026
Funds Control Specialist II
ADP
10.2020 - 01.2024
IRS Support Representative
HGS
08.2019 - 10.2020
Some College (No Degree) - Accounting, Business, And Economics
El Paso Community College
A.S. - General Studies
Columbus Technical College