Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Erika Estrada

Gainesville,GA

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Hardworking and motivated Digital Team Lead with 5 years of experience and record of success in retail industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Wise Production Controller with 2 years of experience working in the production control field. Excellent problem-solving and analytical abilities. Adept at maintaining schedules for material requirements and availability. Sound knowledge of material logistics.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Production Control Coordinator

FOX Factory Inc.
Gainesville, GA
08.2022 - Current
  • Implemented appropriate procedures for handling hazardous materials safely.
  • Provided support in planning, organizing, controlling and monitoring daily manufacturing operations.
  • Resolved conflicts between departments regarding resource allocation issues.
  • Worked closely with other departments to ensure smooth flow of production activities.
  • Developed efficient systems to track inventory levels and monitor stock movements.
  • Ensured compliance with safety regulations during production processes.
  • Planned and monitored material movement in production cycles.
  • Reviewed job orders and adjusted schedules and orders.

Digital Team Lead

Walmart Stores,INC
Gainesville, GA
05.2017 - 08.2022
  • Maintained project schedules by managing deadlines and adjusting workflow.
  • Maintained close connection with project personnel to quickly identify and resolve problems.
  • Identified, addressed and either resolved or escalated project issues.
  • Kept project teams on-task with proactive control of budgets, schedules and scopes.
  • Updated project plans based on changing objectives, specifications and staff availability.
  • Tracked costs and expenses and assessed closely against original project budget.
  • Oversaw 44 associates, project milestone completion and quality of work performed.
  • Streamlined operational efficiencies by creating employee schedules, managing payroll, controlling inventory, organizing appointments and executing project compliance procedures.
  • Executing market numbers achieved beyond expectations.
  • Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.

Sales Associate Supervisor

Sears
Gainesville, GA
08.2018 - 01.2019
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Worked with fellow sales team members to achieve group targets.
  • Answered incoming telephone calls to provide store, products and services information.
  • Provided constructive feedback to employees regarding their job performance.

Education

High School Diploma -

Chestatee High School
Gainesville, GA
05.2018

Skills

  • Documentation and Reporting
  • Performance Monitoring
  • Budget Control
  • Project Team Coordination
  • Schedule Management
  • Work Planning and Prioritization
  • Attention to Detail
  • Verbal and Written Communication
  • Recruiting and Hiring
  • Customer Service
  • Team Leadership
  • Employee Mentoring
  • Workforce Management
  • Public Speaking
  • Conflict Resolution
  • Team Building
  • Employee Coaching and Motivation
  • Managing Operations and Efficiency
  • Production Scheduling
  • ORACLE Product Expert

Accomplishments

  • Consistently maintained high customer satisfaction ratings.
  • Promoted from Sales Associate to Digital Team Lead, in less than 12-months.
  • Led team to achieve highest numbers in the market consisting of 10 stores, earning recognition from upper management and financial reward.
  • Consistently maintained high customer satisfaction ratings.

Certification

  • Certified Digital Team Lead, Walmart Supercenter - 2018
  • Certified in Electric Pallet jack WP2000

References

References available upon request.

Timeline

Production Control Coordinator

FOX Factory Inc.
08.2022 - Current

Sales Associate Supervisor

Sears
08.2018 - 01.2019

Digital Team Lead

Walmart Stores,INC
05.2017 - 08.2022

High School Diploma -

Chestatee High School

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Erika Estrada