Summary
Overview
Work History
Education
Skills
Timeline
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Erika Ferronato

Miami,FL

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

16
16
years of professional experience

Work History

RN Med Surg. Telemetry

HCA Florida Mercy Hospital
07.2023 - Current
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
  • Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
  • Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.

RN Staff Nurse

Victoria Nursing & Rehabilitation
05.2022 - 06.2023
  • Worked within interdisciplinary health care team to develop, implement and make adjustments to patient care plans, individualizing strategies and methods to improve health and meet recovery goals.
  • Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
  • Gathered patient health data through interviews and observation, documenting data in electronic records.

Pharmacy Technician

Hialeah Hospital
06.2013 - 12.2014
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Restocked automated medication dispensing equipment.

Front Desk Receptionist

Four Ambassadors Hotel
05.2008 - 05.2013
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Entered customer data into room system and updated information when patrons changed rooms.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Maintained transaction security by verifying payment cards against identification.

Education

Pharmacy Technicians - Ph. Tech

Professional Training Center
Miami, FL
06-2013

Associate of Science - Nursing

Universal Career School
Miami, FL
09-2020

Skills

  • P>Intravenous admixture preparation
  • P>Manual and automated medication dispensing
  • P>Intake and discharge
  • P>Administering immunizations
  • P>Medical evaluation
  • P>Direct Patient Care
  • P>Vaccine administration
  • P>Medication Administration
  • Medication Administration
  • Discharge Planning

Timeline

RN Med Surg. Telemetry

HCA Florida Mercy Hospital
07.2023 - Current

RN Staff Nurse

Victoria Nursing & Rehabilitation
05.2022 - 06.2023

Pharmacy Technician

Hialeah Hospital
06.2013 - 12.2014

Front Desk Receptionist

Four Ambassadors Hotel
05.2008 - 05.2013

Pharmacy Technicians - Ph. Tech

Professional Training Center

Associate of Science - Nursing

Universal Career School

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Erika Ferronato