Summary
Overview
Work History
Education
Skills
References
Timeline
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Erika Flores

Salida,CA

Summary

Highly efficient Patient Care Coordinator experienced in coordinating patient care, appointments, and administrative procedures. Skilled in streamlining processes to ensure optimal patient outcomes.

Overview

13
13
years of professional experience

Work History

Patient Coordinator

Kids Care Dental And Orthodontics
Manteca, CA
06.2021 - Current
  • Present treatment plans, financial estimates, and payment options, as well as collecting copays and balances
  • Greet patients, assist with concerns and schedule appointments.

Food Service Lead

Doctors Medical Center
Modesto, CA
06.2017 - 06.2021
  • Make and check meal trays before they are sent to the patients
  • Use of hospital program to monitor every floor that may need meals sent to their patients
  • Oversee office to ensure that tasks given to everyone is done in a timely and smooth manner
  • Receive and make phone calls to any nurses and doctors having anything to do with patient's dietary orders.

Front Desk

Zoom Vision Care
Milpitas, CA
09.2016 - 04.2017
  • Schedule appointments and look up patient insurance benefits
  • Pretest patients: Use of retinal camera, autorefractor and tonometer machines.

Sales Advisor

H&M
San Jose, CA
04.2011 - 11.2016

• Merchandise and set up departments for campaigns or seasonal changes.
• Customer service: Assist guests with products. Ringing up at register. Fitting room assistance.

• Stock Lead: Replenish sales floor. Ensuring clothing received is out on time given by management.

• Train new hires on store procedures.

Education

High School Diploma -

Grace M. Davis High School
Modesto, CA
06-2006

Some College (No Degree) - Child Development

Modesto Junior College
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Skills

  • Basic Life Support
  • Time management
  • Clear Communication
  • Electronic Records Management
  • Payment Collection
  • Appointment Scheduling
  • Organized and Detail-Oriented
  • Insurance Verification
  • HIPAA Compliance
  • Office Administration
  • Patient Outreach and Follow-Up
  • Patient documentation
  • New Hire Training
  • Bilingual

References

References available upon request.

Timeline

Patient Coordinator

Kids Care Dental And Orthodontics
06.2021 - Current

Food Service Lead

Doctors Medical Center
06.2017 - 06.2021

Front Desk

Zoom Vision Care
09.2016 - 04.2017

Sales Advisor

H&M
04.2011 - 11.2016

High School Diploma -

Grace M. Davis High School

Some College (No Degree) - Child Development

Modesto Junior College
Erika Flores