Erika Flores

JOANN Fabrics and Crafts

McMinnville, OR

08.2019 - 04.2025

Greeted and assisted customers with product selection, offering personalized shopping advice.
Used product knowledge to suggest items to match client needs.
Demonstrated knowledge of store products and services.
Handled returns and exchanges according to company policies.
Assisted with unloading delivery trucks and stocking shelves with new merchandise.
Recommended, selected and located merchandise based on customer desires.
Stocked shelves with merchandise according to company standards.
Collaborated with team members to achieve sales targets and contribute to a positive work environment.
Assisted in training new employees on proper use of equipment and safety protocols.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Operated cash registers and processed transactions including sales, returns, and exchanges.
Initiated friendly conversation with customers to determine level of assistance required.
Cleaned shelves, counters and tables to maintain organized store.
Greeted customers upon entering the store and provided assistance.
Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
Answered customer inquiries regarding product features, pricing, and availability.