Erika Freeman
Virginia Beach,VA
Summary
Results-driven security professional with extensive experience in CCTV monitoring, conflict resolution, and emergency management. Proven ability to conduct thorough patrols and implement safety awareness programs, ensuring a secure environment.
Overview
16
16
years of professional experience
Work History
Security Patrol Officer
Virginia Wesleyan University Campus
Va Beach Va
06.2021 - 12.2023
- Conducted regular patrols to ensure campus safety and security compliance.
- Responded promptly to incidents, facilitating effective resolutions and ensuring community safety.
- Collaborated with local law enforcement to enhance emergency response strategies and protocols.
- Monitored surveillance systems, identifying potential security threats and implementing preventive measures.
- Developed incident reports detailing findings and actions taken during security breaches or disturbances.
- Implemented safety awareness programs to educate the campus community about personal security practices.
- Enforced parking regulations within assigned zones by issuing citations as needed while maintaining a fair approach towards violators'' circumstances if applicable.
- Conducted regular maintenance checks on patrol vehicles and equipment to ensure optimal performance during patrols, reporting any issues promptly.
- Implemented detailed incident reports for accurate record-keeping and informed decisionmaking.
Security Officer
CHKD
Norfolk Virginia
08.2020 - 05.2023
- Monitored premises to ensure safety and compliance with security protocols.
- Conducted regular patrols to detect and deter potential security breaches.
- Responded promptly to incidents, escalating issues as necessary to maintain safety.
- Assisted in training new staff on security procedures and emergency response protocols.
- Utilized surveillance equipment to monitor activities and document incidents accurately.
- Prepared detailed reports of daily activities, incidents, and observations for management review.
- Collaborated with law enforcement during investigations to enhance incident resolution efforts.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Training Officer / Dispatcher
Westminster -Canterbury On The Chesapeake Bay
3100 Shore Drive Va Beach Va 23451
09.2018 - 07.2022
- Developed and delivered comprehensive training programs on security protocols and emergency preparedness.
- Conducted regular assessments of staff compliance with safety regulations and security procedures.
- Collaborated with management to refine training materials for enhanced effectiveness and clarity.
- Facilitated interactive workshops to engage employees in security best practices and awareness initiatives.
- Mentored new hires on security policies, fostering a culture of safety within the organization.
- Maintained up-to-date knowledge of industry trends and emerging security technologies through ongoing professional development activities.
- Collaborated with management to identify areas requiring additional security training and proactively addressed gaps.
- Reduced workplace incidents by conducting regular safety audits and implementing corrective actions.
- Maintained accurate records of all security training activities, supporting the organization''s commitment to transparency and accountability in its safety initiatives.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Security Protection Officer
Sentara Careplex Hospital
Hampton Va
09.2014 - 2018
- Monitored hospital premises to ensure safety and security for patients and staff.
- Responded promptly to emergency situations, coordinating with law enforcement as necessary.
- Conducted regular patrols of hospital facilities to deter criminal activity and maintain order.
- Assisted healthcare professionals in managing patient behavior during crises or emergencies. also assisted with helo operations, Morgue arrivals & departures , patrols mobile & foot patrols .
Security Officer
Wackenhut Security
412 Investors Place Va Beach Va 23452
01.2008 - 09.2012
- Monitored premises to ensure safety and security compliance.
- Conducted regular patrols to identify and mitigate potential risks.
- Responded promptly to incidents, coordinating with law enforcement as needed.
- Implemented security protocols, enhancing overall site safety measures.
- Prepared detailed reports on incidents and daily activities for management review.
- Assisted in training new staff on security procedures and regulations.
- Collaborated with team members to improve response strategies and workflows.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Education
High School Diploma -
Phoebus High School
Hampton Va 2366906-1995
DCJS -
Coliseum Centeral Security
2101 Executive Drive 06-2014
Skills
- CCTV monitoring
- Verbal communication
- Physical fitness
- Security protocols
- Security operations experience
- First aid certified
- Self-defense
- Crowd control
- Conflict resolution
- Emergency management
- De-escalation techniques
- Firearms expertise DCJS , Armed& Unarmed CPR& AED also CAC & TWICC card
- Alarmed respondent
Timeline
Security Patrol Officer
Virginia Wesleyan University Campus
06.2021 - 12.2023
Security Officer
CHKD
08.2020 - 05.2023
Security Training Officer / Dispatcher
Westminster -Canterbury On The Chesapeake Bay
09.2018 - 07.2022
Security Protection Officer
Sentara Careplex Hospital
09.2014 - 2018
Security Officer
Wackenhut Security
01.2008 - 09.2012
DCJS -
Coliseum Centeral Security
High School Diploma -
Phoebus High School