Erika Gabriela Carranza Fuentes
Summary
Promote customer loyalty by providing knowledgeable, friendly service that's meets all needs. Strong relationship-builder and multitasker with a team-oriented personality and commitment to completing all task with a meticulous attention to detail.
Hardworking and passionate job seeker with strong organizational skills . Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
RECRUITER/Onsite
DMC STAFFING
07.2024 - 11.2024
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and doing recruitment putting flyers in apartments and laundry's.
MANAGER
McDonald's
08.2019 - 06.2024
- I started to work here for a while. then i left. 7 months later i came back to work here.
- Accomplished multiple tasks within established timeframes.
- I was in charge of making the schedules and hiring people
- Also I was responsible of the floor and doing deposits
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
INSURANCE AGENT
Payless Auto Insurance
02.2023 - 07.2023
- I was working here for 2-3 days a week for a time this job was a part time . a little bit of extra income.
- Helping people with car insurance, helping them thru the phone or inside the office
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Consistently exceeded monthly sales quotas by effectively presenting product offerings to potential customers.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
Prep Cook/ Cashier
Pollo Regio
01.2018 - 11.2018
- I used to help the chef to prepare everything cutting vegetables meat and cook.
- Helping out the manager as cashier ,whenever we had short staff.
CLEANER
marias cleaning service
04.2017 - 12.2017
- I used to help my sister friend in her company cleaning houses and condos.
PACKER
warehouse fabric
06.2016 - 08.2016
- I started working here while i was on vacation from the school. this was my first job.
- I was in charge that all the products were in right condition.
- Packing the products in boxes ,like god beds and cats bed.
Education
H. Grady Spruce High School
9733 Old Seagoville Rd Dallas TX 7521705.2017
Middle School -
E. B. Comstock Middle School
7044 Hodde St Dallas Tx 7521708.2013
Skills
- Costumer service
- Excellent Communication
- Positive Learning Process
- Quick Learner
- Front-Office Task
- Recruitment
- Multitasking Abilities
- Workplace Safety
Personal Information
Date of Birth: 07/19/01
Ethnicity
Latino/Hispanic
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
RECRUITER/Onsite
DMC STAFFING
07.2024 - 11.2024
INSURANCE AGENT
Payless Auto Insurance
02.2023 - 07.2023
MANAGER
McDonald's
08.2019 - 06.2024
Prep Cook/ Cashier
Pollo Regio
01.2018 - 11.2018
CLEANER
marias cleaning service
04.2017 - 12.2017
PACKER
warehouse fabric
06.2016 - 08.2016
H. Grady Spruce High School
Middle School -
E. B. Comstock Middle School
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