Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andres Felipe Rico Florez

Miami,FL

Summary

At Shanti Kids School, I excelled in records management and customer service, enhancing student satisfaction significantly, demonstrating both meticulous attention to detail and exceptional interpersonal skills.

Overview

1
1
year of professional experience

Work History

Registrar and Front Desk

Shanti Kids School
09.2023 - Current

Greeted every student's parent with personable approach and provided knowledgeable service as an officer of Shanti Kids School, a private educational institution. My tasks include:

  • Ensured accurate student records by diligently maintaining and updating information in the database.
  • Organized, reviewed, and filed paperwork for secure recordkeeping.
  • Responsible for registering students, keeping academic records, and corresponding with applicants.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Enhanced student satisfaction by addressing concerns promptly, providing solutions, and offering guidance on registration matters.

Education

BBA - Business Administration

Pontificia Universidad Javeriana
Bogota, Colombia
06-2004

Skills

  • Records management
  • Admissions support
  • Costumer Service
  • Costumer Service

Timeline

Registrar and Front Desk

Shanti Kids School
09.2023 - Current

BBA - Business Administration

Pontificia Universidad Javeriana
Andres Felipe Rico Florez