Erika Garcia
Reseda,CA
Summary
Versatile Interpreter known for high productivity and efficient task completion. Specialize in simultaneous interpretation, technical translation, and cultural mediation. Excel in listening comprehension, verbal communication, and adaptability. Maintain calm under pressure to facilitate clear, accurate translations in fast-paced environments.
Overview
19
19
years of professional experience
1994
1994
years of post-secondary education
Work History
Sales Manager
Ralphs Grocery Store
Los Angeles, California
02.2015 - 08.2019
- Managed sales team to achieve store goals and enhance customer satisfaction.
- Developed training programs for staff to improve product knowledge and service skills.
- Collaborated with suppliers to ensure optimal stock levels and product availability.
- Implemented promotional campaigns to drive customer engagement and increase foot traffic.
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Resolved customer complaints swiftly to maintain a positive shopping experience.
- Coordinated inventory management processes to reduce shrinkage and enhance efficiency.
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Created and presented monthly reports to management on sales performance.
Sales Assistant
Costco
Los Angeles, California
09.2003 - 08.2007
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Maintained inventory levels and organized merchandise throughout the store.
- Processed transactions accurately at the cash register and handled customer payments.
- Participated in training new staff on store policies and operational procedures.
- Managed product displays to promote seasonal items and special promotions.
- Resolved customer complaints promptly to maintain high satisfaction levels.
Interpreter
LAUSD School
Los Angeles, California
03.2000 - 02.2006
- Facilitated communication between students and educators in diverse classrooms.
- Interpreted spoken language during parent-teacher conferences and school events.
- Assisted teachers with instructional materials to enhance student understanding.
- Collaborated with staff to ensure effective communication strategies were implemented.
- Adapted interpreting techniques to accommodate various learning styles and needs.
- Engaged with families to promote a welcoming school environment for all students.
- Interpreted verbal conversations between individuals with limited English proficiency.
- Translated written texts from one language to another accurately and efficiently.
- Maintained confidentiality regarding all interpreted information while adhering to professional standards of ethics.
- Supported colleagues by providing assistance with translations as needed.
Education
Bishop Conaty High School
Los Angeles, CASkills
- Sales strategy
- Market analysis
- Customer relationship management
- Inventory management
- Effective communication
- Staff training
- Time management
- Language translation
- Written document translation
- Parent education
- Service oriented
- Public education
- Teamwork
- Teamwork and collaboration
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Sales Manager
Ralphs Grocery Store
02.2015 - 08.2019
Sales Assistant
Costco
09.2003 - 08.2007
Interpreter
LAUSD School
03.2000 - 02.2006
Bishop Conaty High School