Erika Garin

Dynamic Customer Service Representative with a proven track record at Amazon and Cricket Wireless, showcasing exceptional communication and problem-solving abilities. Expertise in managing high-volume calls, addressing billing and technical inquiries, and ensuring customer satisfaction through empathetic and efficient service. Recognized as a top performer in customer satisfaction metrics, consistently demonstrating the ability to remain calm under pressure and effectively resolve conflicts. Experience as a Cook and Catering Assistant has fostered strong attention to detail, time management skills, and a commitment to teamwork, ensuring high-quality service delivery in fast-paced environments.