Summary
Overview
Work History
Education
Skills
Timeline
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Erika Garrard

Livonia

Summary

Dynamic and results-oriented professional with a proven track record at Crawford Electric Heating and Air Conditioning, excelling in customer service and office administration. Demonstrated ability to enhance team efficiency and productivity through exceptional organizational skills and a commitment to excellence. Skilled in verbal communication and problem-solving, adept at fostering positive client relationships and streamlining processes.

Overview

5
5
years of professional experience

Work History

Pet Sitter

Family Friends And Neighbors
01.2020 - 12.2024
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.

Intern

MARATHON PETROLEUM COMPANY LLC
01.2023 - 05.2023
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Secretary

Crawford Electric Heating and Air Conditioning
08.2023 - 12.2024
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Education

High School Diploma -

Robinson High School
Robinson, IL
05-2023

Associate of Science - General Studies

Eastern Illinois Community College
Robinson, IL
12-2024

Bachelor of Science - Forensic Science

Madonna University
Livonia, MI
05-2027

Skills

  • Customer service

  • Verbal and written communication

  • Office administration

  • Organization

  • Keyboarding skills

  • Appointment scheduling

  • Dog walking

  • Pet care needs

  • Teamwork and collaboration

  • Quick learner

  • Problem-solving

  • Attention to detail

Timeline

Secretary

Crawford Electric Heating and Air Conditioning
08.2023 - 12.2024

Intern

MARATHON PETROLEUM COMPANY LLC
01.2023 - 05.2023

Pet Sitter

Family Friends And Neighbors
01.2020 - 12.2024

High School Diploma -

Robinson High School

Associate of Science - General Studies

Eastern Illinois Community College

Bachelor of Science - Forensic Science

Madonna University

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Erika Garrard