Prepared food and water following instructions from pet owners.
Gave animals proper attention to promote secure environment in owner's absence.
Exercised animals regularly with walks and rigorous play activities.
Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
Communicated professionally with pet owners via phone, email, and text.
Teacher Training
Children Academy Childcare & Learning Center
Northfield, NJ
06.2023 - 07.2023
Developed and implemented teacher training programs to enhance instruction in the classroom.
Taught basic academic lessons related to color, shape and number and letter recognition.
Established and maintained dynamic working relationships with students and parents to support classroom objectives.
Created a safe, nurturing environment where students could learn and grow.
Observed children to record development.
Built and strengthened positive relationships with students, parents and teaching staff.
Monitored student progress to ensure cooperation and growth.
Controlled classroom environments with clearly outlined rules and posireinforcement techniques.
Facilitated a safe and nurturing environment conducive to early childhood learning and exploration.
Provided a safe and stimulating learning environment for young children.
Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
Maintained daily records of individual activities, behaviors, meals and naps.
Collaborated with parents in order to discuss their child's progress or any concerns they may have had regarding their child's development or behavior.
Maintained detailed records of children's progress, behaviors, and interactions to inform instructional decisions and parent communications.
Sales Associate
Hand & Stone Massage and Facial
Somers Point, NJ
08.2021 - 03.2022
Provide excellent customer service to members/guests
Welcome and greet members/guests upon arrival
Answer phones, book appointments, sell memberships, gift cards and upgrades
Follow proper filing procedures/file maintenance
Promote health/wellness benefits of massage therapy
Maintain a professional and clean work environment & appearance
Positive, energetic attitude
Team player
Perform various other duties as assigned
Greeter
Okatshe at Tropicana Casino
Atlantic City, NJ
05.2019 - 03.2020
Monitored training of new employees.
Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
Answered customer questions and pointed individuals in right directions.
Provided friendly, attentive service throughout peak times for responsive customer care.
Exhibited exceptional multitasking abilities by managing various tasks such as greeting guests, answering questions, and directing traffic simultaneously.
Helped create an enjoyable environment for customers by engaging in friendly conversation while they waited in line.
Managed crowd control during peak hours, maintaining order and safety while minimizing wait times for guests.
Provided knowledgeable information regarding store layout, promotions, and events to enhance visitor experience.
Sales Associate
Guess Clothing Factory
Atlantic City, NJ
05.2019 - 08.2019
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions about sizing, accessories, and merchandise care.
Overnight Cashier
Hard Rock Casino
Atlantic City, NJ
06.2018 - 01.2019
Answered calls, restocked during the morning and evenings.
Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
Pushed out large amounts of new stock during slower overnight hours.
Participated in routine employee training sessions to stay current on company policies, procedures, products, services, and promotions offered at the store level.
Delivered expert, friendly service to serve every customer need.
Promoted a welcoming atmosphere for all customers entering the store during late-night hours.
Ensured store security by following safety protocols, including locking doors after hours and monitoring surveillance cameras as needed.
Contributed to loss prevention efforts by maintaining vigilance during overnight shifts.
Managed drink station and kept coffee full and hot.
Resolved customer complaints and inquiries promptly, resulting in increased customer loyalty.
Hostess
Casa Taco & Tequila Bar
Atlantic City, NJ
04.2017 - 01.2018
Set dining tables according to type of event and service standards.
Routinely cleaned work areas, glassware, and silverware throughout each shift.
Swept, wrapped silverware, and performed other tasks to help the dining room operate in an efficient manner.
Folded napkins throughout the day to maintain an adequate supply.
Maintain high standards of cleanliness and sanitation.
Maintained clean, neat, and properly stocked check stand areas.
Carefully pulled out guest's chairs, placed clean and current menus in front of guests and recorded accurate drink orders.
Moved and arrange tables, chairs, place settings to organized seating for groups with special needs.
Wiped down its kitchen surfaces with fresh cloths, hot water and company approved cleaning products to prevent food borne illness.
Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
Addressed guest concerns and resolved all issues to guests' satisfaction.
Busser
Cardinal Bistro
Ventnor, NJ
04.2016 - 01.2017
Improved customer service satisfaction rates by resolving service issues in a timely manner.
Cleared, and set tables in a quiet and efficient manner.
Maintained high standards of cleanliness and sanitation.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Stocked and cleaned grocery shelves, bulks bin and freezer and dairy cases.
Cashier
Hotspot boardwalk
Atlantic City, NJ
06.2016 - 09.2016
Served as team leader.
Provided a quick and exceptional customer experience.
Assisted customers with locating items.
Responsible for resolving all customer complaints.
Maximized sales transactions.
Handled returns and exchanges.
Responsible for auditing and organizing the whole store.
Created inventory of products.
Restocked shelves and kept store clean.
Print out T-shirts/ hoodies.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Associate of Applied Science - Early Childhood Education
Post University
Waterbury, CT
05.2025
Diploma - Biological Sciences
Atlantic City High
Atlantic City, NJ
06.2016
Skills
Relationship building Microsoft Word
Communication skills
Teaching Customer service
Pet sitting
Classroom experience
Stocking
Leadership
Administrative tasks POS
Microsoft Office
Customer service
Goal-oriented Team player
Cash handling Busser
Food service Classroom management
Phone etiquette Excellent communication skills
Organizational skills
Administrative experience
Food handling Host/Hostess
Organizational skills Childcare
Honest and trustworthy
Positive attitude
Punctual and reliable
Flexible schedule
Adaptability and dependability
Cleanliness maintenance
Pet feeding
Client communication
House sitting
Schedule management
Regular availability
Pet care
Schedule adherence
Schedule coordination
Playtime engagement
Clean background check
Overnight stays
Exercise encouragement
Basic training
Client relationship management
Behavior management
Verbal and written communication
Following pet care instructions
Honest and dependable
Teamwork and collaboration
Attention to detail
Problem-solving
Dependable and responsible
Time management
Critical thinking
Decision-making
Multitasking Abilities
Customer communication
Relationship building
Excellent communication
Timeline
Teacher Training
Children Academy Childcare & Learning Center
06.2023 - 07.2023
Pet Sitter
Neighbor
01.2023 - Current
Sales Associate
Hand & Stone Massage and Facial
08.2021 - 03.2022
Greeter
Okatshe at Tropicana Casino
05.2019 - 03.2020
Sales Associate
Guess Clothing Factory
05.2019 - 08.2019
Overnight Cashier
Hard Rock Casino
06.2018 - 01.2019
Hostess
Casa Taco & Tequila Bar
04.2017 - 01.2018
Cashier
Hotspot boardwalk
06.2016 - 09.2016
Busser
Cardinal Bistro
04.2016 - 01.2017
Associate of Applied Science - Early Childhood Education