Focused Mediation professional with success and delivered unbiased perspective to solve disputes. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Experienced working with diverse populations to optimize representation.
Hi, I’m
Erika Gielda
Mediator
Fowlerville,MI
Summary
Overview
13
years of professional experience
6
years of post-secondary education
1
Certification
Work History
Signiture Solutions Group
Mediator
01.2023 - Current
Job overview
- Established calm environment for dispute settlement, utilizing conflict resolution techniques to reach agreements to contentious issues.
- Applied deep understanding of relevant laws and policies to reach agreements.
- Drafted detailed legal documentation and meeting notes to support case files and move towards comprehensive conflict resolution.
- Enhanced community outreach efforts by participating in public speaking events, workshops, and conferences related to conflict resolution topics.
- Resolved conflicts by applying mediation techniques and fostering open communication between disputing parties.
- Assisted clients in drafting agreements that accurately reflected negotiated terms and conditions of settlements
WMU Cooley Innocence Project
Intern
05.2019 - 04.2020
Job overview
- Strengthened internal communications through improved information-sharing processes between departments, enhancing cross-functional collaboration efforts within the organization.
- Enhanced fundraising efforts by developing and implementing strategic plans for donor cultivation and stewardship.
- Drafted Legal Documents.
- Statutory Interpretation.
- Well Versed in Billing and Case Management System.
- Assisted with projects by applying strong analytical skills and studies.
Yankee Candle Company
Assistant Manager
08.2018 - 04.2020
Job overview
- Developed strong working relationships with staff, fostering a positive work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Tracked Sales with Excel and Reports Corporate with Outlook.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Mentored team members to enhance professional development and accountability in workplace.
The Rockhouse Grill
Floor Manager
06.2012 - 03.2015
Job overview
- Planned Special Events and ensured it ran smoothly.
- Oversaw supply restocking, area cleaning and product organization
- Managed full team schedule to maintain adequate coverage
- Trained team members in successful strategies to meet operational and sales targets
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
Motions Personal
Receptionist
01.2012 - 08.2012
Job overview
- Maintained Online Presence and Website.
- Managed multiple tasks and met time-sensitive deadlines
- Scheduled and confirmed appointments and meetings for senior management team
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Education
Western Michigan University Thomas M. Cooley Law SchoolLansing, MI
Juris Doctor from Law
09.2016 - 09.2020
University Overview
- Member of Phi Alpha Delta
- Dean's List Summer 2019
- Member of Criminal Law Society
Northern Michigan UniversityMarquette, MI
Bachelor of Science from Psychology and History
01.2012 - 05.2014
University Overview
- Dean's List Winter 2012
- TA 2012
- Completed professional development in Psychology.
Skills
Problem-solving
Certification
Michigan Civil Mediation Certification under MCR 2.411
Timeline
Mediator
Signiture Solutions Group
01.2023 - Current
Michigan Civil Mediation Certification under MCR 2.411
08-2021
Intern
WMU Cooley Innocence Project
05.2019 - 04.2020
Assistant Manager
Yankee Candle Company
08.2018 - 04.2020
Western Michigan University Thomas M. Cooley Law School
Juris Doctor from Law
09.2016 - 09.2020
Floor Manager
The Rockhouse Grill
06.2012 - 03.2015
Northern Michigan University
Bachelor of Science from Psychology and History
01.2012 - 05.2014
Receptionist
Motions Personal
01.2012 - 08.2012
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