Erika Givens
Charlotte,NC
Summary
Dynamic professional with experience as an Instructional Assistant at Charlotte Mecklenburg School System, adept at fostering student success through personalized support and effective problem-solving. Proven ability in time management and relationship building, enhancing student motivation and academic outcomes. Committed to creating a positive learning environment while maintaining meticulous record keeping.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Floater
Center for Children
07.2025 - Current
- Managed classroom behavior effectively, promoting a positive and focused atmosphere conducive to learning.
- Supported classroom activities and tutoring.
- Supported the teacher during whole-group activities
- Supported classroom maintenance and upkeep, organizing books and materials.
- Monitored students during transition
Instructional Assistant
Charlotte Mecklenburg School System
08.2024 - Current
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
- Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
- Provided support during classes, group lessons, and classroom activities.
- Provided one-on-one support to students with special needs, enabling them to achieve academic success.
- Supported student learning objectives through personalized and small group assistance.
- Monitored student progress through ongoing assessments, adjusting instruction as needed for optimal growth.
- Prepared instructional materials such as worksheets, visuals aids, or manipulatives according to teacher directives for effective lesson execution.
- Maintained safety and security by overseeing students in recess environments.
- Assisted teachers in developing differentiated instructional strategies, resulting in improved student outcomes.
- Enhanced student motivation by recognizing and celebrating their academic achievements and milestones.
- Participated in professional development workshops to stay current with educational best practices.
Assistant Manager
Zaxbys
11.2019 - 08.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Education
Master of Arts - Early Childhood Education
UNCPembroke
Pembroke, NC05-2026
Bachelor of Science - Business Administration
Strayer University
Concord, NC08-2014
High School Diploma -
North Mecklenburg High School
Huntersville, NC06-1992
Skills
- Time management
- Attention to detail
- Team collaboration
- Relationship building
- Problem-solving
- Decision-making
- Multitasking and organization
- Record keeping
- Inventory management
- Positive and professional
Certification
ServSafe Certified
Natural Hair Care License
Timeline
Assistant Floater
Center for Children
07.2025 - Current
Instructional Assistant
Charlotte Mecklenburg School System
08.2024 - Current
Assistant Manager
Zaxbys
11.2019 - 08.2025
Master of Arts - Early Childhood Education
UNCPembroke
Bachelor of Science - Business Administration
Strayer University
High School Diploma -
North Mecklenburg High School
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