Erika Gonzalez
San Antonio,TX
Summary
Experienced Correctional Officer with 1.5 years in corrections, leveraging 10 years of background in the healthcare field. skilled in maintaining security and peace in high-stress environments. Specialized skills include conflict resolution, emergency response coordination. Resourceful professional in healthcare management, known for high productivity and efficiency in task completion. Skilled in strategic planning, regulatory compliance, and patient care coordination.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Deputy Sheriff
Bexar County Sheriff's Office
San Antonio , TX
05.2024 - Current
- Oversees the detention process, ensuring adherence to security measures and legal requirements.
- Manage the detention of individuals, upholding security protocols and legal compliance.
- Serves as a detention officer, ensuring the safety and security of inmates and the facility.
- Monitor's detainee activities and conducted regular inspections to uphold facility standards.
Certified Medical Assistant
WellMed Medical Management - United Health Group
San Antonio , TX
06.2023 - 05.2024
- Assisted healthcare professionals in providing patient care, ensuring efficient clinical operations.
- Performed clinical tasks such as taking vital signs and preparing patients for examinations.
- Maintained accurate patient records and facilitated smooth communication between medical staff.
Supervisor
Texas MedClinic
San Antonio , TX
03.2015 - 06.2023
- Led medical assistant operations, optimizing team performance and patient satisfaction.
- Directed medical assistant activities, enhancing service delivery and operational effectiveness.
- Oversaw medical assistant team to ensure efficient workflow and patient care.
- Oversaw daily activities to maintain high standards of performance and quality.
Education
MBA - Business Administration/ Healthcare Administration
Texas A&M International University
Laredo, TX05-2024
Bachelor of Science - Business Administration
Hallmark University
San Antonio, TX08-2022
Certificate of Technical Studies - Certified Medical Assistant
Southern Careers Institute
TX04-2014
Skills
- Detention procedures
- De-escalation techniques
- Incident reporting
- Team leadership
- Conflict resolution
- Effective communication
- Healthcare administrations
- Verbal and written communication
- Staff training
- Clinical documentation
- Inventory management
Certification
- NHA Certified: CCMA Credential ID G9M7B6N3
- BLS American Heart Association - ID 235414631234
- NCT Radiology Tech, Texas Medical Board- Issued Date:05/2021 Exp:06/2025 Credential ID#726652
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Deputy Sheriff
Bexar County Sheriff's Office
05.2024 - Current
Certified Medical Assistant
WellMed Medical Management - United Health Group
06.2023 - 05.2024
Supervisor
Texas MedClinic
03.2015 - 06.2023
MBA - Business Administration/ Healthcare Administration
Texas A&M International University
Bachelor of Science - Business Administration
Hallmark University
Certificate of Technical Studies - Certified Medical Assistant
Southern Careers Institute
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