Erika Gonzalez Luna
824 Azalea St
Summary
Dynamic professional with a proven track record at Please Hear Us, excelling in customer service and staff training. Adept at implementing effective inventory management and enhancing team performance. Recognized for strong problem-solving abilities and maintaining high standards of cleanliness in fast-paced environments, ensuring optimal operational efficiency.
Motivated Housekeeper with 8 years of room cleaning employment. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials.
Overview
15
15
years of professional experience
Work History
Housekeeper
Dust Off Cleaning Services
Oxnard
05.2018 - 04.2026
- Performed routine cleaning tasks, ensuring high standards of cleanliness and hygiene in assigned areas.
- Utilized various cleaning tools and supplies effectively to maintain optimal operational efficiency.
- Assisted in inventory management, tracking cleaning supplies and reporting shortages promptly.
- Adapted quickly to changing priorities, maintaining flexibility in fast-paced environments.
- Monitored and maintained equipment functionality, addressing issues proactively to avoid downtime.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Verified cleanliness and organization of storage areas and carts.
Retail Supervisor
Please Hear Us
Oxnard
11.2010 - 04.2018
- Supervised daily operations to ensure optimal customer service and store presentation.
- Trained and mentored staff on product knowledge and sales techniques.
- Developed staff schedules to align with peak retail hours, enhancing workforce efficiency.
- Implemented inventory management procedures, reducing stock discrepancies and improving availability.
- Monitored cashiers' work and balanced registers to maintain strong financial controls.
- Analyzed sales reports to identify trends and opportunities for increased revenue generation within the retail space.
Education
High School Diploma -
Oxnard High School
Oxnard, CA06.1999
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Excellent oral and written communication
- Complex Problem-solving
- Staff training
Languages
Spanish
Full Professional
Timeline
Housekeeper
Dust Off Cleaning Services
05.2018 - 04.2026
Retail Supervisor
Please Hear Us
11.2010 - 04.2018
High School Diploma -
Oxnard High School