Summary
Overview
Work History
Education
Skills
Work Availability
Timeline

Erika Guerrero

Tustin,CA

Summary

Detailed Retail Store Manager striving to maintain high standard of customer service and morale. Expertise in scheduling, marketing in-store promotions and merchandising. Talented at resolving personnel conflicts and addressing customer issues.

Overview

16
16
years of professional experience

Work History

Retail Store Manager

Aahs Gift Store
Mission Viejo , CA
08.2017 - 01.2024

Receive shipment scanned to system, re arranged store, trained new employees, make schedule, cashiering, talking to customers. Convinced customer to purchase, restock also I would do closing reports, also go to the bank to get change, I would be labeling and sensoring merchandise

Shift Leader

Imuraya
07.2014 - 03.2015

Putting mochi ice cream into tray then sealed with pressure machine. After it was sent to Q.C for inspection once was cleared had to be label, packed and boxes put on pallet. Once pallet was complete it was taken to warehouse.

Front Office Assistant

NN medical
Santa Ana, CA
10.2007 - 05.2011
  • Open office return calls, count medication, do inventory, take patients weight and blood pressure, ask patient about medications, and I would give them diet instructions and write everything on patient chart. After I would do data entry, filling. I would do closing reports I had to do a total of inventory of medication that was sold and give report to doctor en of week.
  • Updated office calendars with new appointments and accommodated last-minute schedule changes.

Education

GED -

Ser Continuation School , 1243 E Warner Ave
06-1997

Saddleback High School, Santa Ana, CA

Skills

Fast learner, customer service, leadership, sales skills,

  • Store Opening and Closing
  • Hiring and Training
  • Retail Employee Training
  • Sales Leadership
  • Shift Scheduling
  • Strong multi-tasking
  • Accurate money handling
  • Dependable and reliable
  • Merchandising
  • Opening and closing procedures

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Retail Store Manager - Aahs Gift Store
08.2017 - 01.2024
Shift Leader - Imuraya
07.2014 - 03.2015
Front Office Assistant - NN medical
10.2007 - 05.2011
Ser Continuation School - GED,
Saddleback High School - ,
Erika Guerrero