Erika Guerrero
Houston,TX
Summary
Dependable with terrific work ethic and expertise in managing tasks in quick-paced settings. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
16
16
years of professional experience
Work History
Sales Floor Associate
Burlington
10.2025 - 12.2025
- Monitored sales floor for safety compliance, ensuring a secure shopping environment for customers and staff.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
Babysitter
Vanessa
07.2021 - 04.2024
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Drug Store
H-E-B Grocery
10.2019 - 03.2021
- Operated pallet jacks, forklifts and other equipment regularly.
- Maintained a high level of accuracy while entering orders into the system, ensuring proper billing and shipping information.
- Coordinated with sales teams to resolve discrepancies, resulting in fewer errors and delays.
- Handled high-volume periods with ease, maintaining consistent performance under pressure.
Dental Assistant
Pearland Dentists
09.2017 - 08.2018
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Prepared patient x-rays and images for dentist review.
Cashier
HEB Grocery Store
01.2015 - 03.2016
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained organized cash register and ensured proper change distribution.
- Assisted customers with inquiries, providing product information and support.
Customer Service Cashier
Foodarama
09.2009 - 08.2012
- Maintained accurate cash drawer and balanced at end of shifts.
- Assisted customers with inquiries, resolving issues promptly and professionally.
- Trained new cashiers on operational procedures and customer service standards.
Education
Certificate For Dental Assistant - Dental Assisting
College of Healthcare Proffesions
Houston, TX11.2017
High School Diploma -
Victory Preparatory Academy
Houston, TX05.2013
Skills
- Exceptional Time Management Skills
- Update Accounts
- Team Goals
- Team Meetings
- Money Handling Abilities
- Strong work ethic
- Problem-solving
- Patience and empathy
- Attention to detail
- Pallet jack operation
- Relationship building
- Flexible and adaptable
Languages
Spanish
Professional Working
Timeline
Sales Floor Associate
Burlington
10.2025 - 12.2025
Babysitter
Vanessa
07.2021 - 04.2024
Drug Store
H-E-B Grocery
10.2019 - 03.2021
Dental Assistant
Pearland Dentists
09.2017 - 08.2018
Cashier
HEB Grocery Store
01.2015 - 03.2016
Customer Service Cashier
Foodarama
09.2009 - 08.2012
High School Diploma -
Victory Preparatory Academy
Certificate For Dental Assistant - Dental Assisting
College of Healthcare Proffesions