Erika Hanke
Olathe
Summary
Dynamic and results-oriented professional with a proven track record at Kansas State University Foundation, where I enhanced organizational credibility through effective relationship building and teamwork. Skilled in customer service and time management, I excel in creating collaborative environments and implementing creative solutions.
Overview
4
4
years of professional experience
Work History
Events Committee
Kansas State University Foundation
04.2024 - Current
- Built strong relationships with key stakeholders, enhancing the credibility and reputation of the organization within the community.
- Delegated responsibilities effectively to optimize individual talents while promoting teamwork and accountability.
- Established clear communication channels among committee members to facilitate information sharing and collaborative decisionmaking.
Hostess
Snooze, an A.M. Eatery
05.2023 - 08.2023
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Barista
Starbucks
05.2022 - 08.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Crew Team Member
Noodles & Company
11.2020 - 05.2022
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
Youth Volleyball Coach
Dynasty Volleyball
11.2020 - 05.2021
- Established open lines communication clarity transparency expectations goals roles responsibilities expectations progress evaluations throughout season.
- Fostered strong relationships between players, parents, and coaching staff to create a supportive community for athlete development.
- Increased player retention rate by offering engaging and effective practice sessions tailored to various skill levels.
Education
Bachelor of Arts - Communications
Kansas State University
Manhattan, KS05-2026
High School Diploma -
Olathe East High School
Olathe, KS05-2022
Skills
- Creative solutions
- Multicultural sensitivity
- Collaborative approach
- Teamwork and collaboration
- Customer service
- Time management
- Effective communication
- Relationship building
- Problem resolution
Timeline
Events Committee
Kansas State University Foundation
04.2024 - Current
Hostess
Snooze, an A.M. Eatery
05.2023 - 08.2023
Barista
Starbucks
05.2022 - 08.2022
Crew Team Member
Noodles & Company
11.2020 - 05.2022
Youth Volleyball Coach
Dynasty Volleyball
11.2020 - 05.2021
Bachelor of Arts - Communications
Kansas State University
High School Diploma -
Olathe East High School
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