Colleen Perry
Wenonah,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Progress Guild (PG), Problem Solver (PS), Safety Committee, Learning Ambassador
Amazon
03.2021 - Current
- Selected by Senior Operational and Area Mangers to undergo a project to improve the building
- Improved operations by working with team members, taking leadership roles, and creating and implementing workable solutions
- Employee of the month recipient
- Prioritized and organized tasks to efficiently accomplish daily goals
- Kept the team on track by assigning and supervising their activities and giving constructive feedback
- Tracked volume and rates to ensure they were equaled out
- Ensured headcount was not exceeded in various departments
- Worked closely with AA’s to ensure that daily tasks are clear and AA’s are confident with knowing what needs to be done
- Trained newly hired employees by explaining company procedures, job duties and performance expectations
- Ensured all safety protocols were adhered to to avoid injuries
- Oversaw 80+ Associates
- Resolved issued, tracked rates, and handled associates issues
Customer Service
L & M Bakery
11.2017 - Current
- Welcomed and provided positive customer service
- Counted and replenished the registers
- Advertised products on TV
- Boosted sales through suggestive selling of bakery products
- Packaged and took customers orders
- Assisted with store opening and closing procedures
Host
Crab Du Jour
03.2022 - 01.2022
- Welcomed guests at the front
- Provided accurate wait times
- Managed reservations
- Input orders into the computer
- Packaged and took customers orders
- Answered customer questions about hours, seating, and menu information
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Cleaned tables and assigned areas.
Head Teller/Teller
Delanco Federal Savings Bank
11.2019 - 01.2017
- Opened and closed the bank adhering to all safety guidelines
- Ordered and sent money to from the Federal Reserve
- Enhanced customer satisfaction by providing efficient and accurate transaction services
- Opened and closed accounts.
- Replenished ATM funds in empty canisters prior to validation process
Education
Graduated -
Riverside High School
06.1995
Skills
- Team Leadership
- Works well under pressure
- Inventory Tracking
- Problem identification
- Time management
- Customer service
- Responsible
- Learning ambassador
- Creative solutions
- Teamwork and collaboration
Timeline
Host
Crab Du Jour
03.2022 - 01.2022
Progress Guild (PG), Problem Solver (PS), Safety Committee, Learning Ambassador
Amazon
03.2021 - Current
Head Teller/Teller
Delanco Federal Savings Bank
11.2019 - 01.2017
Customer Service
L & M Bakery
11.2017 - Current
Graduated -
Riverside High School
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