Erika Jaimes
Dayrise Residential
Doraville,GA
1
Language
5
years of professional experience
Work History
Leasing Consultant
5 Months- Assisted prospective tenants through leasing process, providing exceptional customer service and support.
- Conducted property tours, highlighting key amenities and fostering positive tenant relationships.
- Managed lease documentation, ensuring accuracy and compliance with company policies.
- Implemented marketing strategies to attract potential residents and enhance property visibility.
- Collaborated with maintenance staff to promptly address tenant concerns and ensure satisfaction.
- Maintained up-to-date knowledge of local rental market trends to inform pricing strategies.
- Trained new team members on leasing procedures and best practices for customer engagement.
- Developed relationships with community organizations to enhance outreach initiatives and drive occupancy rates.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Responded to requests and scheduled appointments for property showings.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
Leasing Agent
1 Year 9 Months- Delivered exceptional customer service to enhance resident satisfaction.
- Managed incoming phone calls to assist residents and prospective tenants.
- Assisted residents in resolving apartment-related issues and concerns.
- Shared detailed community information with prospective tenants to facilitate informed decisions.
- Maintained active guest cards, engaging prospects until they selected their home.
- Treat all residents and prospects with an excellent level of customer service at all times.
- Addressed tenant inquiries and resolved issues or complaints promptly to enhance resident experience.
- Answer phone calls
Front Desk
1 Year- Managed room reservations across online, phone and in-person channels to ensure optimal occupancy and guest satisfaction.
- Respond to guests issues and complaints in a friendly, timely manner.
- Processed customer payments efficiently at the front desk.
- Resolved guest issues and complaints promptly, fostering a welcoming environment and maintaining high service standards.
Education
Highschool diploma
Skills
Proficient in active learning
Yardi and Onesite expertise
CRM software proficiency
Customer service expertise
Application processing
Property tours and inspections
Languages
English
Professional Working
Timeline
Leasing Consultant
Dayrise Residential
03.2026 - CurrentRead More
Leasing Agent
Greenwoodstar LLC
03.2024 - 12.2025Read More
Front Desk
Budgetel Inn & Suites Atlanta
01.2022 - 01.2023Read More
Preparatoria 65
Highschool diploma
Read More