ERIKA JOHNSON

Provides medical and individualized support for patients entering a 13-Bed inpatient detox program

New Admissions Intakes

BAC/UA Testing

CIWA/COWS Medication Administration

Clock Rounds

Vitals

Nocturnal Monitoring

Provided care to Assisted Living and Memory care residents.

Nocturnal Supervisor

• Managed incoming and outgoing pharmacy deliveries
• Managed Nursing Assistant Staff
• Unit Secretary assignments
• Medication Administration
• Diabetic/insulin monitoring

Provided medical intakes for arrestees' entering into the Marion County Jail Justice Center.

SCU patient monitoring

CIWA/COWS program placement/Medication Administration

Medical housing Placement

Pharmacy Verifications

• Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
• Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
• Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
• Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.