Summary
Overview
Work History
Education
Skills
Timeline
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Erika Johnson

Virgie,KY

Summary

I'm a motivated and detail-oriented Marketing and Business Management student with hands-on experience in event planning, marketing, and customer service. Proven ability to coordinate youth events with NFL athletes, manage social media accounts, and support cross-functional teams. Skilled in communication, leadership, and working in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Intern

Game Day Camps
04.2024 - Current
  • Sending emails
  • Requesting insurance documents
  • Working with NFL teams and players around the country
  • Booking schools and other event places to host our youth football camps.
  • Sending confirmation emails to volunteers and employees
  • Gathering volunteers for our camps and ensuring they have the correct info for the day of camp.
  • I work with NFL players at our camps and ensure they are where they need to be at the right time.

Intermural scorekeeper

01.2023 - Current
  • Help set up and take down games such as basketball, football, soccer, and ultimate frisbee.
  • Keep the correct score for the games, along with fouls.
  • I also keep time for the games.
  • Help check people into games.

Training Coordinator Assistant

Texas Roadhouse
03.2020 - 11.2025
  • Helped put new hires into the system
  • Gave them their schedule for their first week
  • Filed all their paperwork
  • Explained all the company's rules and what was expected of them.
  • Developed training materials to enhance employee onboarding processes.
  • Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.

Marketing Intern

Double Kwik
05.2025 - 08.2025
  • Assisted in developing digital marketing campaigns to enhance brand awareness
  • Supported social media management, increasing engagement through targeted content
  • Collaborated with team members on promotional materials and advertising strategies

Cashier

Food City
02.2022 - 12.2024

Processed customer transactions efficiently using point-of-sale systems.

  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained accurate cash drawer balances through diligent tracking and reconciliation.
  • Assisted in training new staff on operational procedures and customer service standards.

Host Manager

Texas Roadhouse
04.2019 - 11.2021
  • Supervised front-of-house operations to ensure seamless guest experiences.
  • Trained and mentored new hosts on service standards and customer engagement.
  • Coordinated seating arrangements to optimize table turnover and minimize wait times.
  • Developed strategies to enhance guest satisfaction through effective communication and problem-solving.
  • Implemented training programs that improved staff efficiency and service quality.

Education

BBA - Marketing, Business Management

Morehead State University
Morehead, KY
12.2025

Skills

  • Knows how to work the latest version of Microsoft Word
  • Have good knowledge of how to use the latest version of Excel
  • Quick learner
  • Love to be hands-on with work activities
  • Have good communication skills
  • Good in fast-paced settings
  • Driven
  • Verbal and written communication
  • Schedule management
  • Leadership training
  • Problem solving
  • Critical thinking

Timeline

Marketing Intern

Double Kwik
05.2025 - 08.2025

Intern

Game Day Camps
04.2024 - Current

Intermural scorekeeper

01.2023 - Current

Cashier

Food City
02.2022 - 12.2024

Training Coordinator Assistant

Texas Roadhouse
03.2020 - 11.2025

Host Manager

Texas Roadhouse
04.2019 - 11.2021

BBA - Marketing, Business Management

Morehead State University