Summary
Overview
Work History
Education
Skills
Timeline
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Erika Karikari

Brooklyn Center,MN

Summary

Dynamic and dedicated professional with experience as a Live-In Nanny for Beverly Budu & Enrico Tidwell, excelling in early childhood education and emotional support. Proven ability to foster academic growth through engaging activities and effective communication, ensuring a nurturing environment for children while maintaining safety and cleanliness.

Overview

22
22
years of professional experience

Work History

Live-In Nanny

Beverly Budu & Enrico Tidwell
02.2017 - 10.2023
  • Provided attentive care and supervision for children in a nurturing environment.
  • Developed and implemented engaging educational activities to support child development.
  • Managed daily schedules, ensuring timely completion of routines and tasks.
  • Assisted with homework and educational projects, fostering academic growth.
  • Communicated effectively with parents regarding children's progress and needs.
  • Maintained a clean living space by performing light housekeeping duties such as laundry, dishes, and tidying up play areas.

Telemarketer

Fingerhut Call Center
05.2003 - 08.2004
  • Conducted outbound calls to generate leads and promote products.
  • Engaged customers through effective communication and tailored sales pitches.
  • Maintained detailed records of customer interactions and feedback in CRM systems.
  • Collaborated with team members to refine scripts and improve call effectiveness.
  • Implemented customer follow-up procedures to enhance retention rates.
  • Resolved customer inquiries promptly, ensuring high satisfaction levels during calls.
  • Managed a high volume of calls daily while maintaining professionalism and efficiency.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Generated new leads through targeted cold calling efforts, expanding the company''s client base.

Customer Service Representative

Kohls Department Store
06.2001 - 09.2003
  • Assisted customers with inquiries and resolved issues promptly to enhance satisfaction.
  • Processed transactions accurately while maintaining cash register integrity.
  • Collaborated with team members to ensure efficient store operations during peak hours.
  • Provided product information and recommendations to customers, improving their shopping experience.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Medical Administration

Minnesota School of Business/Globe College
Brooklyn Center, MN

High School Diploma - English Composition

Champlin Park High School
Champlin, MN
06.1998

Skills

  • Meal preparation
  • Creative play
  • Language skills
  • Music appreciation
  • Safety awareness
  • Housekeeping
  • Toddler care experience
  • Emotional support
  • Outdoor activities
  • Infant care experience

Timeline

Live-In Nanny

Beverly Budu & Enrico Tidwell
02.2017 - 10.2023

Telemarketer

Fingerhut Call Center
05.2003 - 08.2004

Customer Service Representative

Kohls Department Store
06.2001 - 09.2003

Medical Administration

Minnesota School of Business/Globe College

High School Diploma - English Composition

Champlin Park High School

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Erika Karikari