Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Erika Knightly

Erika Knightly

Dacula,GA

Summary

Reliable and organized with positive, upbeat attitude and talent for maintaining smooth operations. Possesses strong logistical understanding and proficiency in inventory management and supply chain coordination. Committed to ensuring efficient workflow and timely delivery of materials, contributing to overall success of team.

Overview

3
3
years of professional experience

Work History

Supply Coordinator

Veritiv Corporation
02.2025 - 07.2025
  • Improved inventory accuracy by conducting regular audits and implementing efficient tracking systems.
  • Ensured compliance with company policies and industry regulations during all aspects of supply coordination.
  • Maintained accurate records of purchase orders, invoices, and shipments, enabling precise monitoring of expenses related to supplies.
  • Developed standard operating procedures for consistent supply coordination across the organization.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Assessed risks within the supply chain and implemented mitigation strategies to minimize potential disruptions.

Sales Associate

Fashion 10
03.2024 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Sales Associate

Girligirl
01.2022 - 05.2022
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.

Education

High School Diploma -

Dacula High School
Dacula, GA
05.2022

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Goal-Oriented
  • Cash Handling Accuracy
  • Conflict Resolution
  • Shipping management
  • Vendor relationship management
  • Communication proficiency
  • Attention to detail
  • POS System Operation
  • Retail Store Operations
  • Guest Relations
  • Sales Training

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • If I'm not being creative, I enjoy listening to music and attending concerts

Timeline

Supply Coordinator

Veritiv Corporation
02.2025 - 07.2025

Sales Associate

Fashion 10
03.2024 - 08.2024

Sales Associate

Girligirl
01.2022 - 05.2022

High School Diploma -

Dacula High School

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