Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Erika Leiby

Dick's Sporting Goods, Inc
Whitehall,PA
1
Certification
2
years of professional experience

Motivated and dependable professional with experience in customer service, teamwork, and problem‑solving in fast‑paced environments. Skilled at maintaining organization, resolving conflicts, and delivering reliable support to clients and colleagues. Completed advanced training in animal sciences and veterinary communication, with hands‑on exposure to clinical and zoological settings. Recognized for strong work ethic, adaptability, and a passion for animal care and client satisfaction.

Work History

Retail Sales Associate

2 Years 2 Months
Dick's Sporting Goods, Inc | 06.2024 - Current
  • Assisted customers in product selection and provided knowledgeable recommendations on sporting goods.
  • Maintained organized merchandise displays to enhance customer shopping experience and drive sales.
  • Operated point-of-sale system efficiently, processing transactions and handling cash with accuracy.
  • Collaborated with team members to execute promotional events, increasing store foot traffic and engagement.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Salad Maker

2 Months
Saladworks | 04.2024 - 06.2024
  • Prepared fresh salads according to customer specifications and dietary preferences.
  • Ensured food safety and sanitation standards were consistently met in food preparation areas.
  • Operated kitchen equipment efficiently, maintaining quality and presentation of salads.
  • Collaborated with team members to optimize workflow during peak hours.
  • Maintained organized workstations to enhance efficiency and cleanliness in food production area.
  • Maintained a clean and sanitary work environment, adhering to all health department regulations and guidelines.

Education

High School Diploma

Whitehall High School | Whitehall, PA | 06-2026
  • 3.584 GPA

Certificate of Technical Studies - Animal Sciences

Lehigh Career & Technical Institute | Schnecksville, PA | 05-2026

Pennsylvania Department of Education–Approved Program in Animal Sciences

Completed advanced coursework in veterinary and biomedical sciences through Lehigh Carbon Community College:

  • Fundamentals of Biology (Lecture & Lab)
  • Introduction to Veterinary Technology
  • Veterinary Terminology & Communication

Skills

Customer service
Teamwork and collaboration
Problem-solving
Conflict resolution
Flexible schedule
Reliability and punctuality
Professional appearance

Certification

  • OSHA Certified- 10-hour General Industry Safety & Health
  • Fear Free Certified

Timeline

Retail Sales Associate

Dick's Sporting Goods, Inc
06.2024 - CurrentRead More

Salad Maker

Saladworks
04.2024 - 06.2024Read More

Whitehall High School

High School Diploma
Read More

Lehigh Career & Technical Institute

Certificate of Technical Studies from Animal Sciences
Read More
Erika Leiby