Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Erika Leverett

Augusta,GA

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Abc Financial
Sherwood, AR
04.2018 - 03.2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

Glenn Hills High School
Augusta, GA
05.2003

Skills

  • Needs Assessment
  • Customer Data Confidentiality
  • Courteous with Strong Service Mindset
  • Customer Retention Strategies

Timeline

Customer Service Representative

Abc Financial
04.2018 - 03.2020

Glenn Hills High School
Erika Leverett