ERIKA LOPEZ
San Bernardino,Ca
Summary
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
7
7
years of professional experience
Work History
Retail Associate
Express
11.2022 - Current
- Customer service
- Assisted customers in finding products, answered questions, and made product recommendations.
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
Brand Ambassador
Two Dots Productions
08.2022 - Current
- Communicate with people about the brand, offers, applications, greeting customers
- Engaged customers through social media platforms to create a sense of community around the brand.
- Stayed on top of industry-related topics, trends and tools to impact social growth and engagement.
Marketing
IM academy
12.2019 - Current
- Educational platform, crypto, understanding the markets, trading, mentor
- Interpreted marketing data to develop sales techniques.
Unloading semi trucks
Amazon
05.2020 - 09.2021
- Data entry, ticketing, packing, scanning, receive and put away inventory, troubleshoot problems, operate power industrial trucks, letting truck drivers know where to park, checking if the semi truck was ready to be unloaded
Front Desk/manager's Assistant
SG beauty
04.2017 - 01.2020
- Scheduling appointments, making schedules for the employees, writing checks, inventory, network marketing, data entry, cleaning
- Managed guest check-in and check-out procedures, reservations and payments.
Education
Cosmetology Program -
Paul Mitchell The School Temecula
Colton High School
Skills
- Cash Register Operation
- Sales Promotion
- Reliability
- Sales proficiency
- Product Merchandising
- Verbal and written communication
- Customer Service
- Teamwork and Collaboration
- Teamwork
- Retail Sales
- Fluent in Spanish
- Positive and professional
References
References available upon request.
Timeline
Retail Associate
Express
11.2022 - Current
Brand Ambassador
Two Dots Productions
08.2022 - Current
Unloading semi trucks
Amazon
05.2020 - 09.2021
Marketing
IM academy
12.2019 - Current
Front Desk/manager's Assistant
SG beauty
04.2017 - 01.2020
Cosmetology Program -
Paul Mitchell The School Temecula
Colton High School
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