Erika Martirena
Lynnwood
Summary
Detail-oriented professional with experience in delivery and customer service roles. Known for punctuality, collaboration, and effective communication. Committed to enhancing customer experiences through efficient delivery processes and teamwork.
Overview
15
15
years of professional experience
Work History
Delivery Driver
Anamco
Everett, WA
12.2025 - Current
- Efficiently deliver packages while adhering to safety protocols and company policy.
- Ensured compliance by maintaining accurate records of deliveries and vehicle inspections.
- Use GPS technology to minimize travel time and improve delivery.
- Communicate efficiently with dispatch and customers to coordinate delivery times and address inquiries.
Deli Clerk
Safeway
Lynnwood, WA
07.2025 - 01.2026
- Provided customer service assisting customers with product selection and provided information about deli items.
- Ensured compliance with health standards, maintaining cleanliness, and organizing goods.
- Operated slicing and packaging equipment to prepare deli mears and cheese for customer orders.
- Collaborated with tem members to ensure efficient service during peak hours, enhancing customer satisfaction.
Server
Outback Steakhouse
Everett, WA
06.2013 - 04.2019
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently to maximize guest satisfaction and minimize wait times.
- Trained new staff on menu items, service standards, and restaurant protocols.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Implemented feedback mechanisms to improve service quality and team performance.
Accounts Receivable Assistant
Radiant Global Logistics
Bellevue, WA
01.2011 - 01.2013
- Processed customer invoices and payment transactions efficiently.
- Maintained accurate records of accounts receivable and aging reports.
- Collaborated with cross-functional teams to resolve billing discrepancies.
- Utilized accounting software to track payments and manage customer accounts.
Education
High School Diploma -
Lynnwood High School
Lynnwood, WASkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Punctual and reliable
Languages
Spanish
Native or Bilingual
Timeline
Delivery Driver
Anamco
12.2025 - Current
Deli Clerk
Safeway
07.2025 - 01.2026
Server
Outback Steakhouse
06.2013 - 04.2019
Accounts Receivable Assistant
Radiant Global Logistics
01.2011 - 01.2013
High School Diploma -
Lynnwood High School