Erika McKamie
Spring
Summary
Compassionate and analytical Registered Nurse Case Manager skilled in managing complex care plans and conducting thorough assessments remotely via telephonic software. Expertise in patient education and interdisciplinary collaboration drives improved health outcomes and operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Telehealth Nurse Case Manager
Optum, UnitedHealth Group
11.2024 - Current
- Managed electronic health records, ensuring accuracy and compliance with regulations.
- Conducted remote patient education sessions on topics such as disease management, nutrition, and self-monitoring techniques for improved health outcomes.
- Conducted comprehensive assessments to determine patient needs and care plans.
- Provided support in scheduling appointments and coordinating follow-up care efficiently.
- Reduced hospital readmissions by closely monitoring patients'' health conditions and coordinating care with healthcare providers.
- Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
- Provided patient education on chronic disease management and medication adherence.
- Maintained strict confidentiality standards while handling sensitive medical information in accordance with HIPAA regulations during remote consultations.
Thoracic Clinic Oncology Nurse
MD Anderson Cancer Hospital
09.2023 - 11.2024
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Educated patients on such topics as nutrition, medication side effects, and proper skin treatments after radiation.
- Educated patients and families on treatment plans, managing expectations and side effects.
- Collaborated with interdisciplinary teams to coordinate comprehensive care strategies for oncology patients.
- Improved patient outcomes by implementing evidence-based oncology nursing practices.
- Provided emotional support for patients and families coping with the challenges of a cancer diagnosis.
- Maintained detailed documentation of patient assessments, interventions, and outcomes using Epic electronic health record systems.
- Reduced patient anxiety by providing comprehensive education on surgery preparation, procedures, and post-operative care.
- Facilitated prior authorization requests, ensuring compliance with clinical guidelines and payer requirements.
- Triaged incoming patient calls using remote telehealth technology, communicating concerns to various healthcare teams as needed.
Hospice Registered Nurse Case Manager
Amedisys Hospice
06.2021 - 09.2023
- Coordinated comprehensive patient care plans to address individual needs and preferences.
- Conducted thorough assessments of patient conditions to ensure accurate documentation and reporting.
- Collaborated with interdisciplinary teams to optimize care delivery and improve patient outcomes.
- Educated patients and families on hospice services, ensuring understanding of options and support available.
- Managed medication administration, ensuring adherence to safety protocols and regulatory standards.
- Provided emotional support to patients and their families during the end-of-life process, promoting dignity and comfort.
- Collaborated with physicians to optimize medication regimens for symptom control in terminally ill patients.
- Managed complex caseloads effectively, prioritizing tasks based on patient acuity levels.
- Educated patients and families about illness progression, treatment options, and available resources for additional support.
Cardiology Clinic Nurse
Memorial Hermann The Woodlands Medical Center
08.2018 - 06.2021
- Monitored patient vital signs, documenting changes and reporting concerns to healthcare team.
- Educated patients on medication management and post-treatment care instructions.
- Streamlined patient intake processes, enhancing efficiency in administrative workflows.
- Educated patients on disease prevention and management, promoting healthy lifestyle choices, specializing in congestive heart failure education.
- Assisted physicians during examinations and procedures, providing expert clinical support as needed.
- Reduced patient wait times by efficiently managing appointment schedules and optimizing clinic workflow.
- Improved efficiency of clinic operations by maintaining inventory levels and ensuring availability of medical supplies.
- Assisted with full spectrum of venous ablation procedures, from tray preparation, prepping patient before and during procedure, and providing post-procedure education to patient.
- Responded to patient voicemails and portal messages in a timely manner.
Critical Care Registered Nurse
Memorial Hermann The Woodlands Medical Center
04.2016 - 08.2018
- Assessed patient conditions and administered medications in compliance with treatment plans.
- Collaborated with interdisciplinary teams to develop and implement effective care strategies.
- Monitored vital signs and performed bedside procedures to ensure optimal patient outcomes.
- Educated patients and families on post-discharge care and health management practices.
- Assessed and managed various patient treatments for numerous patient diagnoses from sepsis to acute respiratory distress.
- Demonstrated a high level of adaptability in adjusting to ever-changing patient acuity levels within the critical care unit, ensuring consistent delivery of safe and effective nursing care.
- Promoted teamwork and collaboration with interdisciplinary teams for optimal patient care planning and implementation.
- Achieved timely medication administration by utilizing effective time management skills and prioritizing critical tasks.
Education
Associate of Applied Science - Registered Nurse
Lone Star College
Houston, TX05-2014
Skills
- HIPAA compliance
- Clinical assessment
- Medical terminology
- Healthcare software proficiency
- Care coordination
- Task prioritization
- Time management
- Adaptability and flexibility
- Managed care
- Organizational skills
- Critical thinking
- Attention to detail
Certification
- Licensed Registered Nurse, compact/multistate - License #858548
Timeline
Telehealth Nurse Case Manager
Optum, UnitedHealth Group
11.2024 - Current
Thoracic Clinic Oncology Nurse
MD Anderson Cancer Hospital
09.2023 - 11.2024
Hospice Registered Nurse Case Manager
Amedisys Hospice
06.2021 - 09.2023
Cardiology Clinic Nurse
Memorial Hermann The Woodlands Medical Center
08.2018 - 06.2021
Critical Care Registered Nurse
Memorial Hermann The Woodlands Medical Center
04.2016 - 08.2018
Associate of Applied Science - Registered Nurse
Lone Star College