Hi, I’m
Erika Millet
Valrico,Florida
Summary
Dedicated and organized professional with experience in restoration services, administrative support, and customer care. Skilled in coordinating projects, managing documentation, and ensuring client satisfaction. Strong attention to detail, communication, and teamwork in fast-paced environments.
Overview
8
years of professional experience
Work History
PaulDavis Restoration
Content Team Lead
2025.01 - Current (1 education.year_Label & 6 education.months_Label)
Job overview
- Supervised cleaning, inventory, and restoration of items
- Maintained client communication and project updates
- Led pack-out and unpacking teams for restoration projects
- Organized and labeled contents for transport and storage
Nadal Pediatrics
Referral Coordinator
2019.03 - 2024.03 (5 education.years_Label)
Job overview
- Coordinated patient referrals to specialists, ensuring timely appointments and improved patient care pathways.
- Managed scheduling for follow-up visits, optimizing clinic workflow and enhancing patient satisfaction.
- Collaborated with healthcare providers to streamline referral processes and reduce wait times for patients.
- Maintained accurate documentation of referral records using electronic health record (EHR) systems.
Dunkin' Donuts
Server
2018.07 - 2019.03 (8 education.months_Label)
Job overview
- Delivered exceptional customer service in high-volume settings, ensuring positive guest experiences.
- Managed cash register operations, processing transactions accurately and efficiently.
- Collaborated with team members to maintain cleanliness and organization of dining area.
- Assisted in training new staff on menu items and appropriate service techniques.
Education
Teodoro A. MoraYabucoa, P.R.
High School Diploma
1995-05
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Fluent English and Spanish
Timeline
Content Team Lead
PaulDavis Restoration
2025.01 - Current (1 education.year_Label & 6 education.months_Label)
Referral Coordinator
Nadal Pediatrics
2019.03 - 2024.03 (5 education.years_Label)
Server
Dunkin' Donuts
2018.07 - 2019.03 (8 education.months_Label)
Teodoro A. Mora
High School Diploma