Erika Monay
Tyler,TX
Summary
Dynamic and compassionate professional with extensive experience in patient care and customer service. At Encompass Health, I enhanced recovery outcomes through effective collaboration and vital signs monitoring. Proven ability to train and lead teams, ensuring high standards of care and operational efficiency. Committed to delivering exceptional service and support.
Healthcare professional equipped with solid foundation in patient care and support. Proven ability to assist with daily living activities and provide emotional support to patients. Known for effective teamwork and adaptability in dynamic healthcare environments, showcasing skills in patient hygiene and basic medical support.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Cashier
Walmart
Tyler, TX
08.2016 - 2017
- Processed customer transactions efficiently using point-of-sale systems
- Assisted customers with inquiries and product selections to enhance shopping experience
- Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies
- Collaborated with team members to optimize store layout for improved customer flow
Crew Member
McDonald's Restaurant
Tyler, TX
09.2016 - 2017
- Prepared food items according to standardized recipes and quality guidelines.
- Maintained cleanliness and organization of workstations and dining areas.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Operated kitchen equipment safely while adhering to health regulations.
Crew Chief
McDonald's Restaurant
Woodward, OK
04.2013 - 2014
- Supervised crew members to ensure adherence to operational standards and service quality.
- Coordinated workflow during peak hours to maintain efficient service speed and customer satisfaction.
- Trained new employees on food safety protocols and customer service expectations.
- Managed inventory levels, reducing waste through effective stock rotation practices.
Cash Office Associate
Ross Dress for Less
Tyler, TX
02.2017 - 10.2019
- Processed cash transactions accurately and efficiently during peak hours.
- Reconciled daily sales reports to ensure financial accuracy and integrity.
- Managed cash register operations, maintaining a balanced cash drawer throughout shifts.
- Assisted in training new associates on cash handling procedures and best practices.
Rehab Tech-II
Encompass Health Christus Trinity Mother Frances, Rehabilitation Hospital
Tyler, TX
03.2020 - 04.2022
- Assisted rehabilitation staff with patient mobility and therapy exercises to enhance recovery outcomes.
- Maintained and organized rehabilitation equipment, ensuring readiness for patient use and compliance with safety standards.
- Supported patient documentation processes by accurately recording treatment sessions and progress notes.
- Collaborated with interdisciplinary teams to develop individualized care plans tailored to patient needs.
Psychiatric Nursing Aide-I
UT Health North Campus Tyler
Tyler, TX
04.2022 - Current
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs, reporting changes to nursing staff promptly.
- Maintained cleanliness of patient rooms and common areas to promote safety.
- Documented patient care accurately in electronic health record systems.
Education
Bachelor of Science in Nursing (Under Grad) -
Naga College Foundation
Naga City, Philippines03-2012
Diploma in Midwifery -
Naga College Foundation
Naga City, Philippines03-2010
Health Care Services NC-II -
Naga College Foundation
Naga City, Philippines03-2008
Caregiving NC-II -
Naga College Foundation
Naga City, Philippines03-2007
High School Diploma -
University of Saint Anthony
Iriga City, Philippines03-2006
Elementary -
San-Nicolas Elementary School
Philippines03-2001
Skills
- Patient care
- Compassionate care
- Basic life support
- Vital signs monitoring
Certification
Basic Life Support
CPR Certified
Satori Alt Managing Aggression
Caregiving NC-II
Health Care Services NC-II
Timeline
Psychiatric Nursing Aide-I
UT Health North Campus Tyler
04.2022 - Current
Rehab Tech-II
Encompass Health Christus Trinity Mother Frances, Rehabilitation Hospital
03.2020 - 04.2022
Cash Office Associate
Ross Dress for Less
02.2017 - 10.2019
Crew Member
McDonald's Restaurant
09.2016 - 2017
Cashier
Walmart
08.2016 - 2017
Crew Chief
McDonald's Restaurant
04.2013 - 2014
Bachelor of Science in Nursing (Under Grad) -
Naga College Foundation
Diploma in Midwifery -
Naga College Foundation
Health Care Services NC-II -
Naga College Foundation
Caregiving NC-II -
Naga College Foundation
High School Diploma -
University of Saint Anthony
Elementary -
San-Nicolas Elementary School