Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ERIKA MORIN

Springfield,Missouri

Summary

Accomplished in streamlining inventory management and enhancing customer service, my tenure at Mobile Communications America highlighted my adeptness in interpersonal skills and proficiency in inventory software. Recognized for precision and exceptional service, I excel in roles requiring meticulous attention to detail and collaborative teamwork. My background also encompasses robust administrative and organizational capabilities, including proofreading and event planning.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Shipping and Receiving Specialist

Mobile Communications America
Springfield, MO
01.2022 - Current
  • Compared shipment details with manifests and invoices for precise verification.
  • Tracked inventory levels to maintain accurate stock data.
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Verified accuracy of products in each order while maintaining prompt delivery.
  • Executed frequent inventory cycle counts in warehouse facility.
  • Collaborated effectively with a diverse team to achieve objectives.
  • Executed daily responsibilities with precision and timeliness.
  • Recognized by management for providing exceptional customer service.
  • Updated and maintained databases with current information.
  • Engaged customers using strong interpersonal abilities.
  • Executed payment processing adhering to organizational standards.
  • Processed and sent invoices, adjustments, and credit memos to customers.
  • Assisted with other administrative tasks as assigned.

File Processor & Receptionist

Penmac - Titan Title & Closing
Springfield, MO
11.2021 - 01.2022
  • Receive and respond promptly regarding orders for title search, real estate purchases, and refinance
  • Beginning the file process by creating and/or updating files regarding land or real estate parcels
  • Searching for, and identifying prior accounts within system going back 50 years
  • Receive and care for clients in person and over the phone, as well as scheduling appointments with clients, realtors, investors, and banks
  • Use of search materials like SoftPro 360 and county programs enabling parcel identification, property search, ownership, tax assessment and tax collections
  • Receive and make escrow deposits through in-house system

Assistant Service Manager & Service Manager

United Supermarkets
Midland, TX
04.2020 - 10.2021
  • Controller of Cash, deposits, safe count
  • Guest relations and satisfaction
  • Performance Management
  • Night bookkeeping and closing activities
  • Responsible for all Service Counter functions
  • Responsible for training and supervising employees
  • Ran front of store and ordered supplies
  • Schedule creation, hiring process, drug testing, and separations

Personal Assistant

Scheduled Freedom
Pleasant Hope, MO
01.2007 - 01.2020
  • Data Entry
  • Event Planner and Organizer
  • Appointment Setter
  • Establishing and maintaining client relationships
  • Social Media Manager

Education

Master's - Business Management Administration

University of Phoenix
Springfield, MO
06.2011

Skills

  • Proofreading
  • Editing
  • Writing
  • Public Speaking
  • Microsoft Office
  • Google Chrome Programs
  • Kronos
  • Infor
  • ISS45
  • Veribalance
  • SoftPro360
  • Customer Service
  • Typing
  • Merchandise staging
  • Inventory software
  • Inventory management
  • Interpersonal skills

Certification

  • Licensed Manicurist, 01/01/00, 04/01/00
  • Certified Food Safety Manager, 08/01/21

Timeline

Shipping and Receiving Specialist

Mobile Communications America
01.2022 - Current

File Processor & Receptionist

Penmac - Titan Title & Closing
11.2021 - 01.2022

Assistant Service Manager & Service Manager

United Supermarkets
04.2020 - 10.2021

Personal Assistant

Scheduled Freedom
01.2007 - 01.2020

Master's - Business Management Administration

University of Phoenix

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ERIKA MORIN