Erika Olide
Bakersfield,CA
Summary
Hi I’m Erika olide and currently I work at wss as a team lead and what I do is help at the customers and my coworkers when they need me. I make such that my coworkers could come to me whenever they need too and I make sure that they feel comfortable. Also make sure that the customer feel comfortable and get them what are they’re looking for.
Overview
4
4
years of professional experience
Work History
Team Leader
WSS
Bakersfield, CA
11.2020 - Current
- Fostered a culture of continuous improvement, encouraging innovation and efficiency.
- Motivated team members through recognition programs and performance-based incentives.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Established clear expectations for employees, providing guidance when needed.
Education
High School Diploma -
Phlebotomy Training Specialist
Bakersfield, CA 06-2020
Skills
- Mentoring
- Coaching
- Complaint resolution
- Flexible schedule
- Coaching and mentoring
Timeline
Team Leader
WSS
11.2020 - Current
High School Diploma -
Phlebotomy Training Specialist