Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erika Palmore

Tampa,FL

Summary

Detail-oriented and patient-focused professional with experience in food service, customer service, and administrative support. Skilled in meal coordination, dietary guidelines, and working in fast-paced environments requiring accuracy and efficiency. Strong communication skills with the ability to interact effectively with patients, caregivers, and healthcare team members. Proficient in using computer systems, phone communication, and maintaining organized records.Compassionate professional with extensive experience in patient communication and dietary support. Skilled in meal coordination and maintaining electronic records, dedicated to enhancing patient care and operational efficiency.

Detail-oriented individual with a proven track record in healthcare settings. Expertise in team collaboration, patient behavior documentation, and implementing therapeutic activities. Committed to improving patient outcomes and streamlining service delivery.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

10
10
years of professional experience

Work History

James A Haley VA Hospital

Psych Nurse Assistant
06.2023 - Current
  • Assisted nursing staff in delivering patient care and support in mental health environments.
  • Monitored and documented patient behaviors and responses to treatment plans effectively.
  • Facilitated communication between patients, families, and healthcare providers to improve care continuity.
  • Maintained accurate records of patient information, ensuring compliance with healthcare regulations.
  • Collaborated with interdisciplinary teams to enhance patient care strategies and outcomes.
  • Implemented therapeutic activities to promote emotional well-being among patients.
  • Trained new staff on best practices for patient interaction and safety protocols.
  • Participated in quality improvement initiatives aimed at enhancing service delivery within the unit.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software application

Hillsborough County BOCC

Hillsborough County Schools
05.2019 - 06.2023
  • Led initiatives to enhance operational efficiency within educational programs.
  • Developed training materials for staff to improve compliance with district policies.
  • Coordinated communication between departments, ensuring alignment on project goals.
  • Analyzed program performance data to identify areas for improvement and strategic focus.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Developed training materials for new hires, facilitating onboarding and skill development.

Fussell Learning Academy

Health Technician Dietetic
01.2016 - 05.2019
  • Prepared and assembled meal trays in accordance with dietary guidelines and food safety standards
  • Assisted with meal distribution and ensured timely delivery to customers/patients
  • Followed written and verbal instructions to meet specific dietary requirements and preferences
  • Provided excellent customer service by responding to questions and resolving concerns in a professional manner
  • Operated computer systems, phones, and printers to process orders and maintain workflow efficiency
  • Maintained cleanliness and sanitation standards in compliance with health regulations
  • Collaborated with team members to ensure smooth daily operations in a fast-paced environment

Education

High School Diploma - Behavior Health, Food Service, Child Development

Brewster Technical College
Tampa, FL

Associate of Arts - Registered Nurse

Hillsborough Community College
Tampa, FL
05-2031

High School Diploma -

Hillsborough High School
05-2007

Skills

  • Dietary Support & Meal Coordination
  • Knowledge of Modified & Therapeutic Diets
  • Patient Communication & Customer Service
  • Food Service Operations
  • Electronic Records & Data Entry
  • Call Handling & Phone Systems
  • Team Collaboration in Healthcare Settings
  • Time Management & Attention to Detail

Timeline

James A Haley VA Hospital

Psych Nurse Assistant
06.2023 - Current

Hillsborough County BOCC

Hillsborough County Schools
05.2019 - 06.2023

Fussell Learning Academy

Health Technician Dietetic
01.2016 - 05.2019

High School Diploma - Behavior Health, Food Service, Child Development

Brewster Technical College

Associate of Arts - Registered Nurse

Hillsborough Community College

High School Diploma -

Hillsborough High School