Erika Pena
Los Angeles,CA
Summary
Dynamic professional with a proven track record at Viola Home Estate, excelling in strategic issue analysis and teamwork. Enhanced workflow efficiency by implementing process improvements, reducing turnaround times by 20%. Adept at critical thinking and fostering supportive interpersonal relationships, driving successful outcomes in fast-paced environments. Dependable and adaptable, committed to delivering exceptional service and results.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Norco Procare
Norcoprocare
Norco, CA
01.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Dsp/manager
Viola Home Estate
810 Circle Drive La Habra Ca 90631
01.2022 - Current
- Oversaw daily operations to ensure efficient processing and timely service delivery.
- Implemented process improvements that enhanced workflow efficiency and reduced turnaround times.
- Trained and mentored team members on best practices for processing procedures and safety protocols.
- Analyzed operational data to identify trends, driving strategic decisions for resource allocation.
- Collaborated with interdisciplinary teams to develop individualized care plans.
- Implemented infection control measures, enhancing patient safety standards.
- Educated patients and families on care plans and health management strategies.
- Mentored new nurses on best practices and departmental procedures.
- Streamlined documentation processes, improving efficiency in patient record-keeping.
- Led quality improvement initiatives, promoting best practices in nursing care.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Education
Associate of Science - General Studies
Santa Monica College
Santa Monica, CA06-1995
High School Diploma -
Manual Arts Senior High School
Los Angeles Ca06-1993
Skills
- Supportive interpersonal skills
- Teamwork and collaboration
- Customer service
- Strategic issue analysis
- Attention to detail
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Critical thinking
Timeline
Norco Procare
Norcoprocare
01.2025 - Current
Dsp/manager
Viola Home Estate
01.2022 - Current
Associate of Science - General Studies
Santa Monica College
High School Diploma -
Manual Arts Senior High School
Medical
I have work with clients with disability been able to help out to have a better understanding of there liminitations help them to be inde independent byteaching daily duties been clean polite get ready for daily things such of getting ready for there day with the positive thinking