Erika Prokopchuk
Roseville,CA
Summary
Resourceful Coffee Shop Manager known for high productivity and efficient task completion. Specialize in inventory management, customer service excellence, and team leadership. Excel in communication, problem-solving, and adaptability to ensure smooth operation and positive customer experiences. Ready to leverage skills to contribute to successful coffee shop operations.
Motivated professional leveraging team skills to build customer-driven sales experience. Takes initiative to create menu items for specifications, always delivering service with enthusiasm. Excellent problem-solving skills to work within busy and constantly changing environment.
Overview
2
2
years of professional experience
Work History
Coffee Shop Manager
The Gardens Cafe
Rosville, CA
05.2024 - Current
- Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
- Conducted regular performance reviews with staff members to identify areas for improvement.
- Resolved customer complaints in a timely manner to maintain positive relationships with patrons.
Teacher
Still Waters Christian school
Sacramento, California
08.2022 - 07.2023
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Participated in workshops, trainings and conferences to improve educational skills.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Developed and implemented lesson plans based on curriculum objectives.
- Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
- Assessed student performance through tests, quizzes and other assessments.
Education
High School Diploma -
Academy of Private Classic Education
Citrus Heights, CA05-2023
Skills
- Scheduling
- Budgeting and financial management
- Adaptable and quick learner
- customer service experience
Timeline
Coffee Shop Manager
The Gardens Cafe
05.2024 - Current
Teacher
Still Waters Christian school
08.2022 - 07.2023
High School Diploma -
Academy of Private Classic Education