ERIKA RAYGOZA
Santa Rosa,CA
Summary
Dedicated CMA/EHR Trainer with 15 years of combined experience in various medical industry environments. Deliver professional work for every assignment with top-notch abilities in high-quality healthcare and professional work. Well-versed in medical terminology, infection-control procedures, and HIPAA standards. Solid experience in both clinical and administrative duties. Skills include patient care, medical procedures, and electronic health records. Prioritize teamwork, adaptability, and delivering high-quality results. Reliable and adept at effectively supporting medical staff and patients in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Woman's Health Breast Care Coordinator
Petaluma Health Center
05.2022 - Current
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care
- Interprets and provides patient follow-up for laboratory, radiology and pathology procedures
- Coordinate patient appointments
Caregiver
Self-employeed
01.2023 - 02.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Caregiver
Home Care
06.2024 - 09.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Provided safe mobility support to help patients move around personal and public spaces.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
CMA/EHR Support Specialist Trainer
Petaluma Health Center
11.2016 - 05.2022
- Provided coaching and mentoring to employees
- Trained and mentored new personnel hired to fulfill various roles
- Established and maintained quality control standards
- Analyzed and evaluated training effectiveness and program outcomes
- Training Specialist assesses needs, plans, develops, and delivers training for the electronic health record, patient portal other clinical technologies
- Develops and updates training materials to reflect current practice and workflows
- Works with informatics team to provide responsive service based on user needs including training to assure widespread acceptance and use of clinical systems
Medical Assistant/Medical Scribe
Petaluma Health Center
11.2011 - 11.2016
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts
- Accompanied physicians through day in fast-paced, environments
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions
- Gathers and documents patient history in the patient chart, as well as bringing Past Medical History up to date with the current SOAP (Subjective, Objective, Assessment, Plan) note
- Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations
- Screens patients in accordance with provider guidelines, Weight, age, Temp, pulse, and blood pressure are all taken, and appropriately records the information in the patient's chart
- Sets up instruments and equipment in accordance with department protocol
- Examines the schedule and organizes patient flow and chart management and preparation by Collecting lab/x-ray reports, hospital notes, referral information
- Coordinate patient appointments
Education
Medical Assistant -
Boston Read
Santa Rosa, CA01.2003
Skills
- Problem Identification
- Skill building
- Analytical thinking
- Task prioritization
- Patient flow management
- Strong communication
- Detail oriented
Timeline
Caregiver
Home Care
06.2024 - 09.2024
Caregiver
Self-employeed
01.2023 - 02.2025
Woman's Health Breast Care Coordinator
Petaluma Health Center
05.2022 - Current
CMA/EHR Support Specialist Trainer
Petaluma Health Center
11.2016 - 05.2022
Medical Assistant/Medical Scribe
Petaluma Health Center
11.2011 - 11.2016
Medical Assistant -
Boston Read
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