Successful professional with experience encouraging client communication to achieve significant growth using proven strategies. Proficient in product monetization and mobilization approaches to boost long-term revenue generation.
Overview
26
26
years of professional experience
Work History
Accounts Receivable Specialist
US Bank
05.2020 - Current
Identify research and resolve billing variances to maintain system accuracy and currency.
Ensuring corporate accounts are current on payments, as well as making decisions to extend credit to clients if requested.
Preventing impending loss and increasing profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
Resolving billing issues for clients and working with the payment research department if payments are lost or misapplied.
Managing 800-1000 accounts monthly, as well as reporting the weekly status of past due accounts.
Communicating via email and phone, along with emailing statements to clients to clarify past due amounts.
Working in several databases and mainframes.
Inside Sales Representative
YRC
09.2014 - 02.2020
Prospected for new customers in target areas or demographics to bring in new business.
Set up new customer accounts and updated existing profiles with latest information.
Completed routine and complex account updates to resolve problems.
Provided quotes and arranged pickups for customers, also set and achieved company defined sales goals.
Worked with the sales managers on new and high-risk accounts, as well as maintained relationships with current clients.
Accounts Receivable Specialist
Cintas Document Management
08.1997 - 07.2014
Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Oracle NetSuite software.
Successfully kept the delinquency rate under the required average.
Submitted cash and check deposits and generated cash receipts to record money received.