Erika Rivero
Miami
Summary
Dynamic medical professional with extensive experience at Miami Infectious Disease Office, excelling in patient intake and appointment scheduling. Proven ability to maintain data integrity in electronic health records while delivering exceptional customer service. Bilingual communicator skilled in enhancing patient education and collaboration, ensuring optimal care and recovery outcomes.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
7
7
years of professional experience
Work History
Medical Assistant and Front Desk
Miami Infectious Disease Office
Miami, FL
08.2023 - Current
- Assisted in patient intake, ensuring accurate information collection and documentation.
- Coordinated appointments and follow-up visits, optimizing scheduling efficiency for clinicians.
- Managed electronic health records (EHR) system, maintaining data integrity and confidentiality.
- Conducted routine laboratory tests, processing specimens with adherence to safety protocols.
- Educated patients on treatment plans and medication administration, enhancing adherence to care instructions.
Chiropractic Assistant
Country Club Chiropractic
Miami, FL
06.2018 - 06.2023
- Assisted in patient intake process, ensuring accurate collection of medical histories and insurance information.
- Coordinated appointment scheduling, optimizing patient flow and reducing wait times.
- Supported chiropractic procedures, preparing treatment rooms and assisting with therapeutic exercises.
- Educated patients on post-treatment care and rehabilitation exercises to enhance recovery outcomes.
Education
Associate of Science - Nursing
Miami Dade College
Miami, FLHigh School Diploma -
American Senior High School
Miami, FL06-2019
Skills
- Patient intake
- Appointment scheduling
- Electronic health records
- Data integrity
- Patient intake procedures
- Customer relationship management
- Customer service
- Team collaboration
- Bilingual communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant and Front Desk
Miami Infectious Disease Office
08.2023 - Current
Chiropractic Assistant
Country Club Chiropractic
06.2018 - 06.2023
Associate of Science - Nursing
Miami Dade College
High School Diploma -
American Senior High School