Erika Rylant
Warrior,AL
Summary
Accommodating Assistant Branch Manager dedicated to continuous improvement and establishing lasting customer relationships. Effective leader skilled at streamlining operations and increasing productivity. Offering almost 3 years of consistently improving in current role, while achieving top performer status on multiple occasions, along with being recognized by executive teams for outstanding sales and service accomplishments. Proficient in use of various software packages and scheduling programs.
Overview
3
3
years of professional experience
Work History
Assistant Branch Manager
Avadian Credit Union
08.2021 - Current
- Improved performance goals across branch by over 70% year over year after relocation from different branch.
- Conducted monthly audits for branch, including general ledger, cash dispensers, card distribution machine, vaults, and alarms.
- Facilitated customer satisfaction by executing personal communication and frequently following up with customers.
- Responsible for scheduling appointments and follow ups throughout the entire staff to ensure proper goals have been met across the branch.
Deli Employee
Logan's General Store
01.2021 - 08.2021
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated adaptability by covering various roles within the deli department as needed.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
GED -
Genesis Innovative School
05.2021
Skills
- Proficient in Microsoft Excel, Microsoft Word, Microsoft Outlook, Experience software, Booking scheduling software
- Team Supervision
- Excellent Task Prioritization
- Attention to Detail
- Outgoing with Guests
- Relationship building and Management
- Strategy Development
Timeline
Assistant Branch Manager
Avadian Credit Union
08.2021 - Current
Deli Employee
Logan's General Store
01.2021 - 08.2021
GED -
Genesis Innovative School
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