Erika Salas
Walnut Park,Ca
Summary
I bring a strong background in customer service with a focus on empathy and clear communication, which is essential for interacting with families during sensitive times. My experience includes providing detailed information, managing logistical tasks, and assisting with various duties related to funeral services. I am professionally trained to handle the physical demands of the job, such as lifting and driving, and am flexible with my schedule to accommodate weekends and holidays. I am dedicated to ensuring a respectful and seamless experience for all clients and am confident in my ability to contribute positively to your team.
Overview
17
17
years of professional experience
Work History
Accounting
Inglewood Park Cemetery
07.2012 - Current
- Managed and processed various payment types, including Online, IntelliPay, and Insurance payments, by uploading them to PlotBox.
- Managed the meticulous reconciliation of Converge credit card payments, maintaining precise records while promptly addressing any disparities.
- Utilized US Bank and Wells Fargo portals to process ACH payments through IPC, PLC, and RMPC, enhancing financial operations by streamlining payment procedures.
- Handled ACH returns and chargebacks by conducting thorough investigations and implementing accurate financial record corrections.
- Ensured accurate financial reporting by performing month-end journal entries for ICM, IPC flower shop, and Brightview. Recorded adjustments properly while including refunds and managing misapplied payments.
- Assisted with relief coverage during breaks and vacations in the cashier office, maintaining seamless operations.
Teller
"A" Check Cashing
03.2007 - 05.2012
- Provided exceptional customer service by delivering prompt and accurate assistance, resulting in increased client loyalty through effective communication of available services.
- Efficiently processed domestic and international wire transfers, ensuring clients' timely and accurate financial transactions.
- Handled large withdrawals and deposits of cash and checks, gained management trust. Served as a key holder responsible for opening and closing the store, ensuring smooth daily operations.
- Oversaw cash management to maintain high operational integrity and security, contributing to increased store operations effectiveness.
Education
Introduction to Criminal Justice, Criminology -
Westwood College of Technology
12.2006
Skills
- Exceptional Customer Service
- Strong Organizational Skills
- Professional Demeanor
- Microsoft Office
Timeline
Accounting
Inglewood Park Cemetery
07.2012 - Current
Teller
"A" Check Cashing
03.2007 - 05.2012
Introduction to Criminal Justice, Criminology -
Westwood College of Technology
Similar Profiles
Monique CastellanosMonique Castellanos
Executive Assistant to SVP of Marketing/Sales at Inglewood Park CemeteryExecutive Assistant to SVP of Marketing/Sales at Inglewood Park Cemetery
Erika SalasErika Salas
Accounts Receivable Clerk/Cashier Assistant at Inglewood Park CemeteryAccounts Receivable Clerk/Cashier Assistant at Inglewood Park Cemetery
Luis DonisLuis Donis
General Ledger Accountant at Inglewood Park Cemetery MortuaGeneral Ledger Accountant at Inglewood Park Cemetery Mortua