Erika Sanchez
South Richmond Hill,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Take-Out, Server & Host
Junior's Restaurant
08.2023 - Current
- In my current role at Junior's Restaurant, I effectively manage take-out, serving and hosting responsibilities
- My role involves efficiently managing front desk operations, and ensuring quick and accurate service
- As a host, I organize seating, oversee reservations, and coordinate to ensure a smooth dining experience.
- Cultivated warm relationships with regular customers.
- Streamlined payment processes by efficiently handling cash transactions and operating POS systems accurately.
Shift Supervisor
Wendy's
04.2022 - 08.2023
- At Wendy's, I supervised a dynamic team, ensuring a high-pressure environment was managed effectively
- My responsibilities included training new employees, handling cash register operations, and maintaining rigorous quality control standards
- I facilitated food preparation, oversaw customer service interactions, and conducted maintenance tasks as needed to uphold operational efficiency.
Server
Jajaja Mexicana
01.2022 - 03.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Cabana
07.2021 - 01.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Served food and beverages promptly with focused attention to customer needs.
Secretary
Dairy Factory/Fabrica de Lácteos
09.2020 - 06.2021
- As a Secretary at the Dairy Factory, I was responsible for managing email correspondence and supporting various administrative duties
- This included organizing schedules, facilitating internal communication, and assisting with documentation.
Education
Currently Pursuing - International Business
Baruch College
New York, NYSkills
- Restaurant operations
- Quick Learner
- Flexibility
- Food handling
- Order Accuracy
- Customer Service
Certification
Food Handler Certification
Additional Information
Authorized to work in the US for any employer
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Take-Out, Server & Host
Junior's Restaurant
08.2023 - Current
Shift Supervisor
Wendy's
04.2022 - 08.2023
Server
Jajaja Mexicana
01.2022 - 03.2023
Server
Cabana
07.2021 - 01.2022
Secretary
Dairy Factory/Fabrica de Lácteos
09.2020 - 06.2021
Currently Pursuing - International Business
Baruch College
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