ERIKA SANTIAGO
SYRACUSE,US
Summary
Professional and reliable worker with skills in communication/bilingual and dedication. Offering years of experiences. Expert in leadership and strong time-management. Looking to obtain a position in an environment that will help me utilize and develop my skills in depth.
Overview
8
8
years of professional experience
Work History
Dental Receptionist
Wilson Dental
09.2023 - Current
- Coordinate patient appointments, ensuring seamless scheduling and communication
- Verify insurance details, enhancing accuracy and reducing claim rejections
- Greet patients, fostering a welcoming environment and improving patient satisfaction
- Manage front desk operations, processes for efficient patient flow
Customer Service/Cashier
Dunkin Donuts
07.2022 - 09.2023
- Processed customer transactions efficiently
- Enhancing satisfaction and maintained stations sanitized
Exhibit Associate
Wonder Works
05.2018 - 05.2019
- Ensured effective communication and organization for smooth exhibit operations
- Maintained cleanliness at all stations, enhancing visitor experience
- Demonstrated strong organizational skills in a fast-paced environment
Chat Agent
Medical Answering Services
10.2016 - 02.2018
- Completed data entry and supplied customer's needs
- Answered calls and entered customer's orders
Education
HIGH SCHOOL DIPLOMA -
George Fowler High School
05.2019
Skills
- Communication
- Organization
- Time Management
- Leadership
- Customer Service
- Data Entry
- Scheduling
- Insurance Verification
- Sanitation
- Bilingual
Languages
- English
- Spanish
Timeline
Dental Receptionist
Wilson Dental
09.2023 - Current
Customer Service/Cashier
Dunkin Donuts
07.2022 - 09.2023
Exhibit Associate
Wonder Works
05.2018 - 05.2019
Chat Agent
Medical Answering Services
10.2016 - 02.2018
HIGH SCHOOL DIPLOMA -
George Fowler High School