Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Erika Sorto

Laurel,MD

Summary

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

2025
2025
years of professional experience

Work History

Cashier/FOH Team Member

La Casita
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Learned duties for various positions and provided backup at key times.

Manger

Bubbies Plant Burgers and Fizz
09.2023 - 06.2024
  • Accomplished multiple tasks within established timeframes.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

GED -

For Sisters And Brothers Community School
Washington, DC
06-2022

Skills

  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Order Taking
  • Team Leadership
  • Reliable and Responsible
  • Multitasking
  • Staff Training and Development
  • Money Handling

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Manger

Bubbies Plant Burgers and Fizz
09.2023 - 06.2024

Cashier/FOH Team Member

La Casita

GED -

For Sisters And Brothers Community School
Erika Sorto