Erika Sosa Chavez
Oak Hills,CA
Summary
Motivated and Recently Class A CDL driver seeking to begin a career in commercial trucking. My attention to detail, and willingness, my understanding of safety regulations and a passion for Efficient, customer-focused service.
Overview
15
15
years of professional experience
Work History
Sales of Funeral & Cemetery, Family Counselor
Eden Funeral Home
02.2018 - 10.2021
- Boosted client satisfaction by providing personalized, compassionate support to families in crisis.
- Maintained detailed case notes and documentation in compliance with ethical standards and confidentiality requirements.
- Presented prices, Made arrangements and Contract of Services.
- Case Management , Clerical Work , Walk trough of Cemetery property.
- Cold called, Followed up on referrals, Canvased for new clients.
- Assessed clients'' needs and developed customized contract to address their specific needs effectively.
Territory Manager - Sales and Service
Fresh Choice Produce
03.2015 - 06.2018
- Expanded territory coverage by identifying new business opportunities and implementing effective sales strategies.
- Optimized inventory management by closely monitoring stock levels and forecasting future demand making price list of available products.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Recorded accurate and efficient records in customer database.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Regional Sales Manager
Metro Equipment & Chemical
02.2007 - 04.2015
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Generated detailed sales reports ,forecasts to analyze performance and track progress, account management.
- Enhanced overall customer experience by conducting regular account reviews, ensuring alignment with client objectives and company offerings.
- Analyzed competitor offerings to devise targeted sales pitches, effectively differentiating our products from competitors in the marketplace.
- Demonstrated products to show potential customers benefits and advantages,presented contracts and encourage purchases.
Education
CDL Class A License With Tankers And Doubles - CDL Class A
Skyway Trucking School
16934 Smoke Tree St, Hesperia CA, 9234505-2025
No Degree - Business Management
ELA College
05-2001
High School Diploma -
Montebello High School
2100 W Cleveland Ave, Montebello CA 9064005-1998
Skills
- Attention to detail, Time Management, Organization skills
- Bilingual, Fluent in English and Spanish
- Clean Driving Record
- Pre-trip and Post-Trip Inspections
- Experience navigation with google maps, GPS system
- Load Securing and Safety
- Reliability, Team Collaboration, Problem Solving
- Excellent communication Skills, Outgoing, Good Customer Service
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Sales of Funeral & Cemetery, Family Counselor
Eden Funeral Home
02.2018 - 10.2021
Territory Manager - Sales and Service
Fresh Choice Produce
03.2015 - 06.2018
Regional Sales Manager
Metro Equipment & Chemical
02.2007 - 04.2015
CDL Class A License With Tankers And Doubles - CDL Class A
Skyway Trucking School
No Degree - Business Management
ELA College
High School Diploma -
Montebello High School
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