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Open to workDesired start date: 2 weeks notice
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Erika Sprague
Tybee Island,GA
Work Preference
Overview
25
25
years of professional experience
Work History
Bartender
The Kelpie on Tybee
08.2025 - Current
- Prepared and served beverages in accordance with established recipes and customer preferences.
- Maintained cleanliness and organization of bar area to ensure efficient operations.
- Assisted in inventory management by tracking stock levels and restocking supplies as needed.
- Engaged with customers to provide excellent service and build rapport, enhancing their experience.
- Learned and adhered to safety procedures for handling food and alcohol responsibly.
- Collaborated with team members to ensure seamless service during peak hours.
- Familiarized with various drink recipes and bar equipment for efficient preparation of orders.
- Adapted quickly to changing customer demands while maintaining quality service standards.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Bartender
Fannie's on The Beach
Tybee Island, GA
05.2019 - 06.2025
- Cultivated loyal clientele through exceptional service and engaging conversations.
- Maintained clean, organized bar area to ensure efficient service.
- Increased customer satisfaction by crafting high-quality cocktails and addressing concerns promptly.
- Trained new bartenders on drink preparation, service standards, and sanitation protocols.
- Streamlined inventory management to prevent shortages and meet customer demands.
- Upsold menu items, boosting per sale revenues and enhancing profitability.
- Ensured compliance with alcohol service regulations and health standards consistently.
- Facilitated smooth collaboration with kitchen and floor staff to expedite orders.
- Served high customer volumes during special events, nights, and weekends.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Upheld strict regulations for safe alcohol service and food safety.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Built relationships with vendors to manage orders and negotiate costs.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
Sales Manager
Worldwide Express
Orlando, FL
05.2001 - 06.2010
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Led sales team to exceed quarterly revenue targets through strategic planning and execution.
- Developed and implemented training programs to enhance team performance and product knowledge.
- Fostered relationships with key clients, improving customer retention and satisfaction rates.
- Conducted regular performance reviews, providing constructive feedback and fostering professional development.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Education
University of Florida
Gainesville, FLTimeline
Bartender
The Kelpie on Tybee
08.2025 - Current
Bartender
Fannie's on The Beach
05.2019 - 06.2025
Sales Manager
Worldwide Express
05.2001 - 06.2010
University of Florida