Erika Stone
Bishop,CA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Experienced with food preparation, event setup, and customer service. Utilizes organizational and multitasking skills to ensure efficient catering operations. Knowledge of maintaining hygiene standards and providing excellent customer experiences.
Overview
7
7
years of professional experience
Work History
Bartender-Server
Bishop Country Club
04.2018 - Current
- Excellent Communication skills. Ability to clearly take orders, Explain menu items, and interact with guests in a friendly manner to give them a positive dining experience.
- Attention to details. Ensuring accuracy with orders, and customer needs.
- Customer service focus. Prioritizing guest satisfaction to make sure there needs are met.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Ability to multitask. Managing multiple tables simultaneously while maintaining quality service.
- Adaptability to handling unexpected situations and adjusting to changing priorities.
- Promoting the business bt using Social Media to inform the public all we have to offer.
Bartender- Server
Back Alley Bowl and Grill
04.2018 - Current
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Bartender- Server
Whiskey Creek
05.2021 - 05.2023
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Education
No Degree - General Studies
Los Angeles Valley Collage
Valley Glen CABartending Certificate -
Bartending Training Institute
Burbank, CAGED -
Mammoth High School
Mammoth Lakes, CASkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Using social media to promote
- Outgoing personality
- Complex Problem-solving
- Health codes compliance
Accomplishments
I currently run a small business baking custom Cheesecakes I have designed over 20 different flavors of cheesecakes. I use Social Media to promoted to my Cheesecakes sales to the general public and businesses. By using Social Media I have be able to built enough clients to keep my my small business busy with repeat customers. I receive high positive feed back from my customers.
Timeline
Bartender- Server
Whiskey Creek
05.2021 - 05.2023
Bartender-Server
Bishop Country Club
04.2018 - Current
Bartender- Server
Back Alley Bowl and Grill
04.2018 - Current
No Degree - General Studies
Los Angeles Valley Collage
Bartending Certificate -
Bartending Training Institute
GED -
Mammoth High School