Erika Taylor
chester,PENNSYLVANIA
Summary
Seasoned Housekeeping Supervisor with a proven track record at Harbor Chase of Wilmington, enhancing facility cleanliness and resident satisfaction. Demonstrates exceptional leadership and organizational skills, adept at supervising teams and streamlining operations. Excels in environmental services and communication, significantly improving operational efficiency.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Housekeeper Supervisor
Chestnut Ridge
Wallingford, United States
06.2022 - Current
- I oversee the housekeeping department, scheduling or supplies, maintaining the cleanliness of the building, etc
Housekeeping Supervisor
Harbor Chase of Wilmington
Wilmington, United States
08.2018 - 06.2023
- I oversee the cleaning crew
- As a team; clean all common areas, maintain floor care, vacuum, clean all residents units, wash dishes, make beds, clean bathroom and shower, kitchen, living room, high and low dusting
- I order all cleaning supplies for the department
- My responsibility is to make sure that the Community is well maintained at all times
Unit Manager
St James assisted living
Chester, United States
05.2002 - 02.2021
- Overseeing patient needs, medications, and Monthly Assessment Reports.
- Responsible for overseeing patient personal assistants, ordering meds, scheduling doctor’s appointments, and patient transportation; assisting patients with activities, shopping trips, etc.
Shift Supervisor
Lutheran Towers
Wilmington, United States
09.2015 - 08.2018
- Responsibilities: Hands on to help the residents
- I had to make their beds, wash their dishes; clean their units, wash clothes, order supplies and overseeing the housekeeping department
HR Coordinator
Gilpin Hall Nursing Home
Wilmington, United States
01.2014 - 08.2015
- Responsibilities: I was responsible for answering the telephone, greeting guests, watching the cameras, copying and faxing paperwork, greeting the mailman, and sending out mail.
- I'm very proficient with computers.
- Accomplishments: Meeting new people, and learning a lot on the computer.
- Learning the kiosk system.
- Skills Used: I communicate very well with people.
- Coordinated meeting room bookings and arranged catering for meetings and events.
- Assisted with onboarding of new employees by providing orientation information and support.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Coordinated pick-up and delivery of express mail services.
Guard
Chester Upland School District
Chester, United States
09.2007 - 11.2012
- Monitor the students and Dispatch Room, Checking for weapons, etc; Stop violence between students, keeping students safe; licensed to carry Firearm
Housekeeper
University of Pennsylvania
Philadelphia, United States
02.2006 - 07.2006
- Special cleaning of discharged rooms
Housekeeper
Fair Acres Geriatric Center
Lima, United States
01.1999 - 01.2002
- Cleaning Patients Room and Common Areas; Dusting, mopping, special cleaning of rooms and beds ; Interacting with Nursing
Education
Diploma - General studies
Mount Pleasant High School
Wilmington, DE01.1998
Skills
- Front desk
- Dispatching
- Nursing
- Environmental services
- Organizational skills
- Medical scheduling
- Customer service
- Communication skills
- Supervising experience
- Fair Housing regulations
- Office experience
- Phone etiquette
- Mentoring
- Strong leadership
- Motivational skills
Certification
- Adult PMHNP, Present
- Cosmetology License
- Driver's License
- Guard Card
- Non-CDL Class C
Timeline
Housekeeper Supervisor
Chestnut Ridge
06.2022 - Current
Housekeeping Supervisor
Harbor Chase of Wilmington
08.2018 - 06.2023
Shift Supervisor
Lutheran Towers
09.2015 - 08.2018
HR Coordinator
Gilpin Hall Nursing Home
01.2014 - 08.2015
Guard
Chester Upland School District
09.2007 - 11.2012
Housekeeper
University of Pennsylvania
02.2006 - 07.2006
Unit Manager
St James assisted living
05.2002 - 02.2021
Housekeeper
Fair Acres Geriatric Center
01.1999 - 01.2002
Diploma - General studies
Mount Pleasant High School