ERIKA THOMAS
Goodwill
10
years of professional experience
1
Certification
1
Language
Dedicated educator with a Bachelor of Arts in English, skilled in research, writing, and editing. Builds positive relationships with diverse populations while effectively managing multiple responsibilities in fast-paced environments. Committed to creating engaging learning experiences that enhance literacy, critical thinking, and student confidence.
Skills
Office software proficiency
Digital literacy
Technical & Professional Skills
Process Improvement
Research & Fact-Checking
Content Writing & Editing
Client Training
Lesson Planning & Content Creation
Student Engagement & Support
Effective communication
Work History
Business Office Professional
2 Years 1 Month- Delivered clear, professional communication to diverse clients, staff, and community members, fostering rapport and trust in service-oriented setting.
- Created and maintained accurate documentation and reports, reflecting strong written communication and attention to detail.
- Support individuals from varied backgrounds with patience and clarity, developing skills in explaining processes and assisting others.
- Managed multiple administrative tasks and projects to meet deadlines, demonstrating effective organization and time management.
Article Writing Intern
3 Months- Researched and wrote over 50 articles, demonstrating ability to synthesize information and communicate clearly to different audiences.
- Edited and fact-checked content, ensuring accuracy and clarity for diverse audiences.
- Collaborated with editorial team to create engaging content under tight deadlines, enhancing team output.
- Completed long-form writing projects, enhancing research and project management capabilities.
Clerical Secretary
3 Years 2 Months- Communicated with diverse clients, families, and professionals to ensure understanding and satisfaction.
- Communicated effectively with diverse clients, families, and professionals.
- Coordinated scheduling, maintained records, and streamlined daily operations to enhance workflow.
- Developed tracking systems that improved organization and facilitated problem-solving.
Education
Bachelor of Arts and Sciences - English Language and Literature
Graduated 2024
Certification
Google Certification: Foundations of Cybersecurity
Languages
English
Native or Bilingual
Timeline
Business Office Professional
Goodwill
07.2024 - CurrentRead More
Article Writing Intern
Minute Media
10.2021 - 01.2022Read More
Clerical Secretary
Windcrest McDaniels Adult Daycare
08.2016 - 10.2019Read More
Kent State University
Bachelor of Arts and Sciences from English Language and Literature
Read More